Skip to main content

Service design (5 cr)

Code: B69900216-3003

General information


Enrollment

15.08.2019 - 30.08.2019

Timing

02.09.2019 - 31.12.2019

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Campus

Ecampus

Teaching languages

  • English

Degree programmes

  • Degree Programme in Service Design

Teachers

  • KY Opettaja

Teacher in charge

Marjo Suviranta

Groups

  • Master_eKampus

Objective

You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.

Content

What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?