Dialogue and cooperation skills (5 cr)
Code: GE00CO54-3003
General information
Enrollment
15.08.2019 - 30.08.2019
Timing
01.08.2019 - 27.05.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Kouvola Campus
Teaching languages
- Finnish
Seats
25 - 45
Degree programmes
- Degree Programme in Elderly Care
Teachers
- Merja Laitoniemi
Groups
-
GEKV19SMElderly care, part-time studies
Objective
You know the characteristics of dialogue.
You understand what dialogue is in interaction situations between clients and employees, and in groups.
You can analyze the basic elements of dialogue.
You can guide clients using working methods based on dialogue.
You understand your own impact in dialogue situations.
Content
What is dialogue?
How does dialogue differ from other interaction?
What are the characteristic of dialogue?
How does dialogue change interaction with clients and groups?
How can you use dialogue in guidance?
How to speak about difficult and concerning issues?
Evaluation scale
Approved/Failed
Qualifications
Ethical principles 5 ECTS credits