Study Guide

Objective

You are able to?
describe the specific concepts and strategic advantages of e-commerce?
outline the e-commerce demands of consumers?
plan an e-commerce store?
understand the Enterprise Resource Planning (ERP) system??

Content

How are the digital environment of online store and technological tools utilised??

What are the principles of online stores and how can mobile applications be used??

What are the main strategies in e-commerce??

How to use ERP?

Materials

The lecture notes in the course page summarize key information from various sources. Regular attendance in classes and completing assigned tasks must be enough to achieve the learning objectives. Since the course deals with eclectic problems, there is no definite course literature. The basics of several problem specifications will be dealt during lecture hours. However, any elementary textbook related to quantitative business methods or operations management can work as preliminary background for the course. Some suggested textbooks are as follows:



· Krajewski, L. J., Malhotra, M. K. & Ritzman, L. P., 2012. Operations Management: Processes and Supply Chains. Ninth Ed. New Jersey: Prentice Hall

· Waters, D., 2011. Quantitative Methods for Business. Fifth ed. Harlow: Pearson.

Teaching methods

The objective of the course is to learn quantitative modelling with the help of appropriate information systems packages (e.g. Excel, SPSS). The ranges of problems explored are relevant to supply chain and operations management in general. More precisely, the learning objectives are to:

· Identify operational issues amenable to quantitative modelling

· Explain theoretical principles behind the problems and models

· Differentiate analytical versus simulated techniques

· Use appropriate tools to obtain solutions for specified problems

· Interpret results and apply in business decision making

Exam schedules

The maximum number of points for the course is 100, broken down as follows:

· Final quiz done individually and implemented in the course page (50%)

· Five tasks done individually or in groups (50%)

· Attendance, bonus (10%)



To pass the course, you must:

· Complete each item of assessment listed above

· Attain at least half of the available points for each item of assessment listed above.

· No exceptions will be made to these minimum requirements

Evaluation scale

1-5

Qualifications

Supply chain management 5 ECTS credits