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Service design (5 cr)

Code: KR00EA43-3001

General information


Enrollment

14.12.2020 - 14.01.2021

Timing

11.01.2021 - 30.04.2021

Number of ECTS credits allocated

5 op

Virtual portion

3 op

RDI portion

4 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Campus

Kouvola Campus

Teaching languages

  • Finnish

Seats

0 - 25

Degree programmes

  • Master’s Degree Programme in Sustainable Construction and Design

Teachers

  • Marjo Suviranta
  • Minna Pimiä

Teacher in charge

Marjo Suviranta

Groups

  • KRKV20SY

Objective

• You learn the basics of service design, conceptualization and productization.
• You can utilize the appropriate essential methods in service design.
• You can identify the opportunities of service design as a tool in planning at strategic level.

Content

What are the essential concepts and tools in service design, conceptualization and productization?
For what purposes and how will service design methods be used in development processes?

Evaluation scale

1-5