Quality and environmental management (5 cr)
Code: LL00CP68-3003
General information
Enrollment
14.12.2020 - 14.01.2021
Timing
11.01.2021 - 07.05.2021
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Department of Logistics and Marine Technology
Campus
Kotka Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Logistics
Teachers
- Salla Vaahersalo
Teacher in charge
Salla Vaahersalo
Groups
-
LLKT19SMBusiness Logistics, part-time studies
Objective
You are familiar with the most common QHSE management systems (safety, health, quality, environmental) and you understand how they can be utilized in business management.
You are familiar with logistics service quality dimensions in demand-supply chains and common quality indicators and you are able to analyse the quality of logistics services.
Content
What are the most common management systems?
How can management systems be utilized?
What are the quality dimensions of logistics services?
How can logistics service quality be measured?
Evaluation scale
1-5
Qualifications
Basics of business studies
Basics of logistics