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Future challenges in hospitality services (5 cr)

Code: MR00CV64-3002

General information


Enrollment

20.08.2018 - 07.09.2018

Timing

15.10.2018 - 21.12.2018

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Mikkeli Campus

Teaching languages

  • Finnish

Seats

20 - 30

Degree programmes

  • Degree Programme in Tourism and Service Business

Teachers

  • MR Opettaja 2 MRNY
  • Riitta Tuikkanen

Teacher in charge

Riitta Tuikkanen

Groups

  • MRMI18SY

Objective

You are able to find, study, produce and critically evaluate multidisciplinary foresight information about the changes in the customer behavior and business environment of hospitality services.
You are able to utilize your foresight and innovation knowhow in solving demanding problems in experience and service business.
You are able to evaluate and justify the importance of foresight and innovations in managing and developing hospitality business at strategic level.

Content

How do you find, study, produce and critically evaluate multidisciplinary foresight information about the changes in the customer behavior and business environment of hospitality services?
How do you use your foresight and innovation knowhow in solving demanding problems in experience and service business?
What is the meaning of foresight and innovations in managing and developing hospitality business and in strategic decision-making?

Evaluation scale

1-5