Accommodation and conference services (5 cr)
Code: MR00DU43-3002
General information
Enrollment
15.08.2020 - 04.09.2020
Timing
31.08.2020 - 25.10.2020
Number of ECTS credits allocated
5 op
Virtual portion
3 op
RDI portion
2 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
0 - 40
Degree programmes
- Degree Programme in Tourism and Service Business
Teachers
- Sirpa Sahinjoki
Teacher in charge
Sirpa Sahinjoki
Groups
-
AVMIMR20KPOVAvoin AMK, Mikkeli, matkailua ja ravitsemisala
Objective
You can use the professional terminology related to conference and accommodation services.
You can describe the basic operations and processes and how they relate to each other.
What are the most important quality and responsibility factors in conference and accommodation services.
You know the meaning of sustainability in hospitality services.
You know how to operate in conference and accommodation services.
Content
What are the key terms and processes in accommodation and conference services?
What are the most important quality and responsibility factors in accommodation and conference services?
Evaluation scale
1-5