User understanding (5 cr)
Code: MU00DT23-3005
General information
Enrollment
14.12.2020 - 14.01.2021
Timing
01.01.2021 - 28.05.2021
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Kouvola Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Bioproduct Design
- Degree Programme in Graphic Design
- Degree Programme in Fashion and Costume Design
- Degree Programme in Interior Architecture and Furniture Design
Teachers
- Sami Helin
- Marjo Suviranta
Teacher in charge
Marjo Suviranta
Groups
-
PAKV21KMService design, part-time studies
Objective
This course is connected to Research and development expertise (5 ECTS credits).
You can observe your environment and gather information about the right service environments from the field with different methods.
You can study and identify the users' needs and take them into account in your design.
You can examine and analyse a product or service in relation to its purpose and make improvement proposals.
Content
General content
- How do you identify the users' needs and preferences?
- How to involve users in the planning so as to ensure that the purpose of the product or service is taken into account?
- How to align the ergonomics and usability of the product to its purpose of use?
- How do you design a product or service which is suitable for the user and matches the spirit of the time?
Evaluation scale
1-5
Assessment criteria, approved/failed
-