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User understanding (5 cr)

Code: MU00DT23-3005

General information


Enrollment

14.12.2020 - 14.01.2021

Timing

01.01.2021 - 28.05.2021

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Kouvola Campus

Teaching languages

  • Finnish

Degree programmes

  • Degree Programme in Bioproduct Design
  • Degree Programme in Graphic Design
  • Degree Programme in Fashion and Costume Design
  • Degree Programme in Interior Architecture and Furniture Design

Teachers

  • Sami Helin
  • Marjo Suviranta

Teacher in charge

Marjo Suviranta

Groups

  • PAKV21KM
    Service design, part-time studies

Objective

This course is connected to Research and development expertise (5 ECTS credits).

You can observe your environment and gather information about the right service environments from the field with different methods.
You can study and identify the users' needs and take them into account in your design.
You can examine and analyse a product or service in relation to its purpose and make improvement proposals.

Content

General content
- How do you identify the users' needs and preferences?
- How to involve users in the planning so as to ensure that the purpose of the product or service is taken into account?
- How to align the ergonomics and usability of the product to its purpose of use?
- How do you design a product or service which is suitable for the user and matches the spirit of the time?

Evaluation scale

1-5

Assessment criteria, approved/failed

-