Service design (5 cr)
Code: PY00CX63-3008
General information
Enrollment
09.08.2021 - 05.09.2021
Timing
01.08.2021 - 31.12.2021
Number of ECTS credits allocated
5 op
Virtual portion
3 op
RDI portion
3 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Campus
Kouvola Campus
Teaching languages
- Finnish
Seats
0 - 25
Degree programmes
- Degree Programme in Service Design
Teachers
- Sanna Haapanen
- Marjo Suviranta
Teacher in charge
Sanna Haapanen
Groups
-
PAKV21SYService design, master's degree
Objective
You can define service design at the theoretical and practical levels.
You can define the basic concepts and ways of action in service design.
You can utilise the central methods of service design.
You can identify the possibilities of service design as a tool in strategic level planning.
Content
What are the central concepts of service design?
How do I utilise the methods of service design in development tasks?
How can service design be applied as a tool of planning at strategic level?
Evaluation scale
1-5