Service processes and developing of processes (5cr)
Code: BY2530039-3012
General information
- Enrollment
- 10.11.2025 - 21.11.2025
- Registration for introductions has not started yet.
- Timing
- 09.02.2026 - 29.05.2026
- The implementation has not yet started.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- RDI portion
- 4 cr
- Mode of delivery
- Distance learning
- Unit
- Department of Tourism, Hospitality Management and Youth Work
- Campus
- Ecampus
- Teaching languages
- Finnish
- Seats
- 20 - 40
Realization has 4 reservations. Total duration of reservations is 4 h 30 min.
| Time | Topic | Location |
|---|---|---|
|
Thu 12.02.2026 time 16:30 - 17:30 (1 h 0 min) |
Palveluprosessit ja niiden johtaminen BY2530039-3012 |
etäopetus, lukujärjestyksen mukaan
|
|
Thu 12.03.2026 time 16:30 - 18:00 (1 h 30 min) |
Palveluprosessit ja niiden johtaminen BY2530039-3012 |
etäopetus, lukujärjestyksen mukaan
|
|
Thu 09.04.2026 time 17:00 - 18:00 (1 h 0 min) |
Palveluprosessit ja niiden johtaminen BY2530039-3012 |
etäopetus, lukujärjestyksen mukaan
|
|
Thu 07.05.2026 time 17:00 - 18:00 (1 h 0 min) |
Palveluprosessit ja niiden johtaminen BY2530039-3012 |
etäopetus, lukujärjestyksen mukaan
|
Changes to reservations may be possible.
Evaluation
Students can
a) find, study, produce and evaluate critically multidisciplinary data in their field of expertise.
b) solve creatively complex problems in research, development and innovation
c) evaluate and manage independently and successfully operations involving individuals and teams.
e) evaluate different strategic approaches and justify their use in terms of management and development.