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Degree Programme in Business Management

Degree:
Bachelor of Business Administration

Degree title:
tradenomi (AMK), Bachelor of Business Administration

Credits:
210 ects

Objectives

A person graduated in the Degree of Business Management is an expert in business and administration. You get competences for working as a specialist, developer, manager or entrepreneur.

Studying business management gives you skills in entrepreneur way of working and possibilities to co-operate with different companies. After completing the studies you are able to work independently in tasks of your own field. Besides, you can lead projects, arrange events and develop processes of a company. Practical-oriented studies help you to create networks, which support you in working-life.

Degree programme description

The modules of core competence studies common to ALL STUDENTS (150 ECTS credits) are
- Basic business competences and support skills
- Business environment
- Clients and partnerships
- Profitable business
- Business processes
- Research and development competences
- Practical training
- Bachelor´s thesis

Within complementary studies (60 ECTS credits), you can select a specialization (30 ECTS credits) and expand (or deepen) your competences by completing optional studies (30 ECTS credits). Specialisations are listed in your curriculum.

You can choose optional studies to widen your knowledge in following studies (30 ECTS credits):
- leadership and management studies
- language studies
- Russia studies
- robotic process automation and artificial intelligence studies
- data system and other digitalization-oriented studies
- international student exchange
- entrepreneurship studies
- specialisation studies in the Degree Programme of Business Management
- advanced law studies (if you aim to achieve the specialization certificate in law)

Implementation of studies and flexible learning tracks

Your personal study and career plans are prepared at the beginning of your studies. They are built on the objectives of the degree programme and on the knowledge and skills previously acquired, in order to support your decisions in career planning, course options, practical training, thesis and international studies. The objective is that you can plan your studies as well as possible according to your life situation. South-Eastern Finland University of Applied Sciences offers three tracks for completing your studies. It is also possible to complete studies by way of combining these three tracks.

In the scheduled track, you participate in the classroom instruction and guidance. Your studying includes classroom and online studying, as well as and simulations in various environments. Independent track allows you to accelerate the progress of studies e.g. by completing online courses and courses scheduled for other student groups in the same degree programme. Summer studies are also available.

Blended track is offered for students whose current work is allows for them to complete courses (fully or partly) or modules through their work. A careful planning is suggested when speeding up the studies, since learning and achieving competences requires time. Speeding up your studies requires excellent time management skills and readiness for independent studying. If you have prior competence related to the course, such as studies or work experience on the subject, you can have the course accredited either partially or in full.

Business studies are offered in Xamk as full-time, part-time and online-studies. Scheduled studies are offered on Kouvola Campus in both full-time and part-time studies. Online-studies are available throughout the year. Studying online requires the student to be active, have good time management skills and the ability to concentrate. Primarily, you study in implementations according to your starting group. Within ISP, you can also combine learning pathways.

Career opportunities

Bachelor’s Degree in Business Administration opens up many career opportunities. You are qualified to work in specialist, developer or manager positions, or you can start your own business.Most the students graduating with BBA are employed by private companies in Finland and abroad, but operators in the public and third sector are also potential employers.

Job descriptions are, for example:
• customer service manager
• key account manager
• business controller
• digital specialist
• digital marketing specialist, content marketing specialist
• HR specialist
• HR manager
• accountant
• marketing assistant
• sales manager
• finance assistant
• finance manager
• insurance secretary
• online seller
• entrepreneur

With a specialization in law:
- legal secretary
- distrainor
- secretary of the court

RDI and cooperation with world of work

Xamk provides you with opportunities to participate in various events organized by partner organizations. Your studies include various projects, that allows you to make contact with companies in the region. You will also have the opportunity to participate in Xamk's research and development (RDI) projects and complete your studies in connection with them.

Xamk has been a partner of the music industry event Emma Gala and our students have completed studies in e.g. social media marketing. Students have also been able to implement their own plans at the Emma Gala. Xamk also cooperates with e.g. Microsoft to organize artificial intelligence studies. This has opened up internships for our students at Microsoft partner companies.

The Finnish retailing conglomerate Kesko's grocery trade offers our students the opportunity to study 5–15 credits of trade and entrepreneurship studies online. Staria Oyj offers software robotics studies online.

Learning environments

The key learning environments are online: Learn Learning Platform, Office 365, Lux Intranet, Microsoft Teams and Adobe Connect (AC). It is essential to have suitable personal devices to ensure steady progress with your studies.

Xamk's online library (Kaakkuri) enables the very extensive use of electronic sources (eg books, magazines, databases) in studies. You will be introduced to these at the very beginning of your studies.

If you participate in projects, events and excursions as part of or during your studies, you will meet other students and professional operators. Hardly is there a better way to create connections and networks and advertise your potential for future employment.

Business management, part-time studies
Business management, part-time studies

Business management, part-time studies
Business management, part-time studies

Business management, part-time studies
Business management, part-time studies

Business management, part-time studies
Business management, part-time studies

Business management, part-time studies
Business management, part-time studies

Business management, part-time studies
Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 12.12.2022

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Slaveya Hämäläinen
Responsible person

Slaveya Hämäläinen

Scheduling groups
  • Ryhmä 1 (Size: 50. Open UAS: 0.)
  • Ryhmä 2 (Size: 50. Open UAS: 0.)
Student groups
  • LTKV22KM
    Business management, full-time studies
Education groups
  • Group 1
  • Group 2

Objective

You are able to actively use the basic professional vocabulary of your field.
You are able to look for information in English in professional sources and apply it in different study and work related communication situations.
You are able to communicate in English in various spoken and written situations in your professional field at the European level B2.

Content

What professional vocabulary is essential in your professional field?
How to look for information in professional sources in English and how to apply this information?
How to interact in spoken communication situations in English and how to draw up texts in English for professional purposes?
How to communicate in study-related situations and work communities in English?

Materials

All material is to be found in Learn. You will get the rest of the info on the first day of the course.

Further information

Please, contact Slaveya if you have any questions
slaveya.hamalainen@xamk.fi

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B1.

Assessment criteria, good (3)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B2.

Assessment criteria, excellent (5)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level C1.

Qualifications

If you have been instructed to participate in the Intensive course in English, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 12.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Hanna Aronen
Responsible person

Hanna Aronen

Student groups
  • LTKV22KM
    Business management, full-time studies

Objective

You are able to actively use the basic professional vocabulary of your field.
You are able to look for information in English in professional sources and apply it in different study and work related communication situations.
You are able to communicate in English in various spoken and written situations in your professional field at the European level B2.

Content

What professional vocabulary is essential in your professional field?
How to look for information in professional sources in English and how to apply this information?
How to interact in spoken communication situations in English and how to draw up texts in English for professional purposes?
How to communicate in study-related situations and work communities in English?

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B1.

Assessment criteria, good (3)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B2.

Assessment criteria, excellent (5)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level C1.

Qualifications

If you have been instructed to participate in the Intensive course in English, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 07.05.2023

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • English
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Pekka Pennanen
Responsible person

Pekka Pennanen

Student groups
  • LTMI22SM
    Business Management, part-time studies

Objective

You are able to actively use the basic professional vocabulary of your field.
You are able to look for information in English in professional sources and apply it in different study and work related communication situations.
You are able to communicate in English in various spoken and written situations in your professional field at the European level B2.

Content

What professional vocabulary is essential in your professional field?
How to look for information in professional sources in English and how to apply this information?
How to interact in spoken communication situations in English and how to draw up texts in English for professional purposes?
How to communicate in study-related situations and work communities in English?

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B1.

Assessment criteria, good (3)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B2.

Assessment criteria, excellent (5)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level C1.

Qualifications

If you have been instructed to participate in the Intensive course in English, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • English
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Pekka Pennanen
Responsible person

Pekka Pennanen

Student groups
  • LTMI22SVA
    Business Management, online studies

Objective

You are able to actively use the basic professional vocabulary of your field.
You are able to look for information in English in professional sources and apply it in different study and work related communication situations.
You are able to communicate in English in various spoken and written situations in your professional field at the European level B2.

Content

What professional vocabulary is essential in your professional field?
How to look for information in professional sources in English and how to apply this information?
How to interact in spoken communication situations in English and how to draw up texts in English for professional purposes?
How to communicate in study-related situations and work communities in English?

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B1.

Assessment criteria, good (3)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B2.

Assessment criteria, excellent (5)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level C1.

Qualifications

If you have been instructed to participate in the Intensive course in English, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • English
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Pekka Pennanen
Responsible person

Pekka Pennanen

Student groups
  • LTMI22SVB
    Business Management, online studies

Objective

You are able to actively use the basic professional vocabulary of your field.
You are able to look for information in English in professional sources and apply it in different study and work related communication situations.
You are able to communicate in English in various spoken and written situations in your professional field at the European level B2.

Content

What professional vocabulary is essential in your professional field?
How to look for information in professional sources in English and how to apply this information?
How to interact in spoken communication situations in English and how to draw up texts in English for professional purposes?
How to communicate in study-related situations and work communities in English?

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B1.

Assessment criteria, good (3)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B2.

Assessment criteria, excellent (5)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level C1.

Qualifications

If you have been instructed to participate in the Intensive course in English, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

07.11.2022 - 18.11.2022

Timing

30.01.2023 - 23.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Oxana Turko
Responsible person

Oxana Turko

Student groups
  • LTKV22SP1
    Business, full-time studies

Objective

You are able to actively use the basic professional vocabulary of your field.
You are able to look for information in English in professional sources and apply it in different study and work related communication situations.
You are able to communicate in English in various spoken and written situations in your professional field at the European level B2.

Content

What professional vocabulary is essential in your professional field?
How to look for information in professional sources in English and how to apply this information?
How to interact in spoken communication situations in English and how to draw up texts in English for professional purposes?
How to communicate in study-related situations and work communities in English?

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B1.

Assessment criteria, good (3)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B2.

Assessment criteria, excellent (5)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level C1.

Qualifications

If you have been instructed to participate in the Intensive course in English, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 23.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Hanna Aronen
Student groups
  • LTKV22SP2
    Business, full-time studies

Objective

You are able to actively use the basic professional vocabulary of your field.
You are able to look for information in English in professional sources and apply it in different study and work related communication situations.
You are able to communicate in English in various spoken and written situations in your professional field at the European level B2.

Content

What professional vocabulary is essential in your professional field?
How to look for information in professional sources in English and how to apply this information?
How to interact in spoken communication situations in English and how to draw up texts in English for professional purposes?
How to communicate in study-related situations and work communities in English?

Location and time

Completing studies quicker takes place by choosing independent methods of study. These can include, for example, online courses or courses from other student groups’ timetables. Completing assignments through this track involves more independent work and learning compared to the scheduled track.

Teaching methods

Scheduled track:
Students attend instruction and counselling according to the timetable. Studies follow the timetable of contact classes and assignments that are completed independently.

Blended track:
Completing studies quicker takes place by choosing independent methods of study. These can include, for example, online courses or courses from other student groups’ timetables. Completing assignments through this track involves more independent work and learning compared to the scheduled track.

Evaluation scale

1-5

Assessment criteria, satisfactory (1)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B1.

Assessment criteria, good (3)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level B2.

Assessment criteria, excellent (5)

Ability to communicate in English orally and in writing in various situations in the professional field mainly at the European (CEFR) level C1.

Qualifications

If you have been instructed to participate in the Intensive course in English, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 31.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Riitta Savolainen
  • Marja-Liisa Siren-Huhtinen
Responsible person

Riitta Savolainen

Student groups
  • LTKV21KM2
    Business, part-time studies
  • LTKV21KM3
    Business, part-time studies
  • LTKV21KM4
    Business, part-time studies
  • LTKV21KM5
    Business, part-time studies

Objective

You are able to communicate in spoken and written situations in your own field.
You are familiar with the terminology of your field and able to communicate in Swedish in professional situations.

The objectives are based on the Common European Framework of Languages, level B1 and Government Decree 1129/2014.

After completing the course with the grade of 3, you are able to:
- understand clear standard and work-related speech.
- use basic structures reasonably well both in spoken and written situations.
- speak relatively fluently so that occasional mistakes in pronunciation or prosody do not lead to misunderstanding.
- describe your education and work experience for example when applying for a job.
- describe and discuss key issues of your professional field (eg. the operation, products, processes or services of companies and/or organizations).

Content

How do you use Swedish vocabulary related to education, work environment and workplace duties?
How do you use Swedish in different communicative situations of working life, for example in emails, telephoning and meetings?
How do you use the basic professional vocabulary required in your field and operational environment?

Materials

Online material (Learn)

Teaching methods

Online course.

Exam schedules

Will be agreed in the beginnig of the course.

Student workload

1 ECTS = 27 hours of student work.

Further information

riitta.savolainen@xamk.fi

Evaluation scale

1-5

Qualifications

If you have been instructed to participate in the Intensive course in Swedish, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
  • roo.sv
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Ritva Saira
Responsible person

Ritva Saira

Student groups
  • LTMI21SM
    Business Management, part-time studies

Objective

You are able to communicate in spoken and written situations in your own field.
You are familiar with the terminology of your field and able to communicate in Swedish in professional situations.

The objectives are based on the Common European Framework of Languages, level B1 and Government Decree 1129/2014.

After completing the course with the grade of 3, you are able to:
- understand clear standard and work-related speech.
- use basic structures reasonably well both in spoken and written situations.
- speak relatively fluently so that occasional mistakes in pronunciation or prosody do not lead to misunderstanding.
- describe your education and work experience for example when applying for a job.
- describe and discuss key issues of your professional field (eg. the operation, products, processes or services of companies and/or organizations).

Content

How do you use Swedish vocabulary related to education, work environment and workplace duties?
How do you use Swedish in different communicative situations of working life, for example in emails, telephoning and meetings?
How do you use the basic professional vocabulary required in your field and operational environment?

Evaluation scale

1-5

Qualifications

If you have been instructed to participate in the Intensive course in Swedish, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
  • roo.sv
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Riikka Kettunen
Responsible person

Riikka Kettunen

Student groups
  • LTMI21SVA
    Business Management, online studies

Objective

You are able to communicate in spoken and written situations in your own field.
You are familiar with the terminology of your field and able to communicate in Swedish in professional situations.

The objectives are based on the Common European Framework of Languages, level B1 and Government Decree 1129/2014.

After completing the course with the grade of 3, you are able to:
- understand clear standard and work-related speech.
- use basic structures reasonably well both in spoken and written situations.
- speak relatively fluently so that occasional mistakes in pronunciation or prosody do not lead to misunderstanding.
- describe your education and work experience for example when applying for a job.
- describe and discuss key issues of your professional field (eg. the operation, products, processes or services of companies and/or organizations).

Content

How do you use Swedish vocabulary related to education, work environment and workplace duties?
How do you use Swedish in different communicative situations of working life, for example in emails, telephoning and meetings?
How do you use the basic professional vocabulary required in your field and operational environment?

Evaluation scale

1-5

Qualifications

If you have been instructed to participate in the Intensive course in Swedish, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
  • roo.sv
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Riikka Kettunen
Responsible person

Riikka Kettunen

Student groups
  • LTMI21SVB
    Business Management, online studies

Objective

You are able to communicate in spoken and written situations in your own field.
You are familiar with the terminology of your field and able to communicate in Swedish in professional situations.

The objectives are based on the Common European Framework of Languages, level B1 and Government Decree 1129/2014.

After completing the course with the grade of 3, you are able to:
- understand clear standard and work-related speech.
- use basic structures reasonably well both in spoken and written situations.
- speak relatively fluently so that occasional mistakes in pronunciation or prosody do not lead to misunderstanding.
- describe your education and work experience for example when applying for a job.
- describe and discuss key issues of your professional field (eg. the operation, products, processes or services of companies and/or organizations).

Content

How do you use Swedish vocabulary related to education, work environment and workplace duties?
How do you use Swedish in different communicative situations of working life, for example in emails, telephoning and meetings?
How do you use the basic professional vocabulary required in your field and operational environment?

Evaluation scale

1-5

Qualifications

If you have been instructed to participate in the Intensive course in Swedish, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
  • Degree Programme in Digital International Business
Teachers
  • Riitta Savolainen
Student groups
  • IBKV22SP
    Digital international business, full-time studies
  • LTKV21SP3
    Business, full-time studies

Objective

You are able to communicate in spoken and written situations in your own field.
You are familiar with the terminology of your field and able to communicate in Swedish in professional situations.

The objectives are based on the Common European Framework of Languages, level B1 and Government Decree 1129/2014.

After completing the course with the grade of 3, you are able to:
- understand clear standard and work-related speech.
- use basic structures reasonably well both in spoken and written situations.
- speak relatively fluently so that occasional mistakes in pronunciation or prosody do not lead to misunderstanding.
- describe your education and work experience for example when applying for a job.
- describe and discuss key issues of your professional field (eg. the operation, products, processes or services of companies and/or organizations).

Content

How do you use Swedish vocabulary related to education, work environment and workplace duties?
How do you use Swedish in different communicative situations of working life, for example in emails, telephoning and meetings?
How do you use the basic professional vocabulary required in your field and operational environment?

Materials

Online material (Learn).

Teaching methods

Lessons at Campus during 9.1.-31.3.

Employer connections

Vocabulary excersises and communication situations.

Exam schedules

Written and oral exam in April.

Content scheduling

5 ECTS credits equals approximately 135 hours of students work.

Further information

riitta.savolainen@xamk.fi

Evaluation scale

1-5

Qualifications

If you have been instructed to participate in the Intensive course in Swedish, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 23.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marja-Liisa Siren-Huhtinen
Student groups
  • LTKV21SP2
    Business, full-time studies
  • LTKV21SP1
    Business, full-time studies

Objective

You are able to communicate in spoken and written situations in your own field.
You are familiar with the terminology of your field and able to communicate in Swedish in professional situations.

The objectives are based on the Common European Framework of Languages, level B1 and Government Decree 1129/2014.

After completing the course with the grade of 3, you are able to:
- understand clear standard and work-related speech.
- use basic structures reasonably well both in spoken and written situations.
- speak relatively fluently so that occasional mistakes in pronunciation or prosody do not lead to misunderstanding.
- describe your education and work experience for example when applying for a job.
- describe and discuss key issues of your professional field (eg. the operation, products, processes or services of companies and/or organizations).

Content

How do you use Swedish vocabulary related to education, work environment and workplace duties?
How do you use Swedish in different communicative situations of working life, for example in emails, telephoning and meetings?
How do you use the basic professional vocabulary required in your field and operational environment?

Evaluation scale

1-5

Qualifications

If you have been instructed to participate in the Intensive course in Swedish, you must complete it or independently acquire the equivalent knowledge and skills before you can participate in this course.

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 31.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

1 - 20

Degree programmes
  • Open University of Applied Sciences
  • Degree Programme in Business Management
Teachers
  • Juha Häkkinen
Responsible person

Juha Häkkinen

Student groups
  • VV2022-2023
    Optional studies 2022-2023

Objective

The course provides a comprehensive information package on portfolio investment, financial markets and various investment products. The course is suitable as a comprehensive basic information package for a securities investor, those interested in investing, those in investment services and those who are in such intentions.

This course and course "Portfolio investment 2 — Investment services, taxation and legislation" together also provide a comprehensive coaching package for completing the General Securities qualification (APV1) (www.apvtutkinnot.fi) authorised by the Federation of Finnish Financial Services. The course complies with the study requirements and exam type of that qualification. It is possible to complete it at your own pace by studying online.

Course competence objectives: You are familiar with the structure and functioning of the financial markets. You know the characteristics of different investment products and are able to choose and invest in investment products that are suitable for the current investment situation. You know and understand the key investment return and risk principles and key figures for investors. You understand the links between the national economy and financial markets and are able to monitor and understand current financial information. You understand the basics of the company's operations and its analysis, as well as the basic concepts related to the business economy and the key indicators related to them. You are familiar with the most common basic accounting models related to the securities market.

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

16.01.2023 - 03.12.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

1 - 20

Degree programmes
  • Open University of Applied Sciences
  • Degree Programme in Business Management
Teachers
  • Juha Häkkinen
Responsible person

Juha Häkkinen

Student groups
  • VV2022-2023
    Optional studies 2022-2023
  • VV2023-2024
    Optional studies 2023-2024

Objective

The course provides a comprehensive information package on portfolio investment, financial markets and various investment products. The course is suitable as a comprehensive basic information package for a securities investor, those interested in investing, those in investment services and those who are in such intentions.

This course and course "Portfolio investment 2 — Investment services, taxation and legislation" together also provide a comprehensive coaching package for completing the General Securities qualification (APV1) (www.apvtutkinnot.fi) authorised by the Federation of Finnish Financial Services. The course complies with the study requirements and exam type of that qualification. It is possible to complete it at your own pace by studying online.

Course competence objectives: You are familiar with the structure and functioning of the financial markets. You know the characteristics of different investment products and are able to choose and invest in investment products that are suitable for the current investment situation. You know and understand the key investment return and risk principles and key figures for investors. You understand the links between the national economy and financial markets and are able to monitor and understand current financial information. You understand the basics of the company's operations and its analysis, as well as the basic concepts related to the business economy and the key indicators related to them. You are familiar with the most common basic accounting models related to the securities market.

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

19.09.2022 - 31.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

1 - 20

Degree programmes
  • Open University of Applied Sciences
  • Degree Programme in Business Management
Teachers
  • Juha Häkkinen
Responsible person

Juha Häkkinen

Student groups
  • VV2022-2023
    Optional studies 2022-2023

Objective

The course includes investment services related to financial markets and portfolio investment and their regulation, as well as the main features of family, inheritance and tax law related to investment and investment services. The course is suitable for securities investors, those interested in investing, those in investment services and those who are in such intentions.

The course is particularly suitable as a follow-up to the course "Portfolio investment 1 – Markets, economy and investment products". Together, this course and the course "Portfolio investment 1 – Markets, economy and investment products" also provide a comprehensive coaching package for completing the General Securities qualification (APV1) (www.apvtutkinnot.fi) authorised by the Federation of Finnish Financial Services. The course complies with the study requirements and exam type of that qualification. It is possible to complete it at your own pace by studying online.

Course competence objectives: You understand the general tax consequences of investment products for you or the customer in connection with investment-related transactions. You are also familiar with the main principles of other legislative provisions, such as inheritance and gift taxation, which are central to your own or the client's investment decisions. You are able to guide the customer in his/her investment choices, taking into account the client's overall situation. You master the basic concepts of private law; legal acts, representation, guarantees, damages, insurance and basic legal concepts relating to business activities. You identify legal and ethical problems related to investing and money laundering.

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

23.01.2023 - 03.12.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

1 - 20

Degree programmes
  • Open University of Applied Sciences
  • Degree Programme in Business Management
Teachers
  • Juha Häkkinen
Responsible person

Juha Häkkinen

Student groups
  • VV2022-2023
    Optional studies 2022-2023
  • VV2023-2024
    Optional studies 2023-2024

Objective

The course includes investment services related to financial markets and portfolio investment and their regulation, as well as the main features of family, inheritance and tax law related to investment and investment services. The course is suitable for securities investors, those interested in investing, those in investment services and those who are in such intentions.

The course is particularly suitable as a follow-up to the course "Portfolio investment 1 – Markets, economy and investment products". Together, this course and the course "Portfolio investment 1 – Markets, economy and investment products" also provide a comprehensive coaching package for completing the General Securities qualification (APV1) (www.apvtutkinnot.fi) authorised by the Federation of Finnish Financial Services. The course complies with the study requirements and exam type of that qualification. It is possible to complete it at your own pace by studying online.

Course competence objectives: You understand the general tax consequences of investment products for you or the customer in connection with investment-related transactions. You are also familiar with the main principles of other legislative provisions, such as inheritance and gift taxation, which are central to your own or the client's investment decisions. You are able to guide the customer in his/her investment choices, taking into account the client's overall situation. You master the basic concepts of private law; legal acts, representation, guarantees, damages, insurance and basic legal concepts relating to business activities. You identify legal and ethical problems related to investing and money laundering.

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

23.01.2023 - 14.05.2023

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sanna Kokkonen
  • Mari Hämäläinen
Responsible person

Mari Hämäläinen

Student groups
  • LTKV22KM3
    Business, part-time studies

Objective

You can recognize needs of customers and you know circumstances where a customer acts in digital economy.
You understand ways and channels for digital marketing.
You recognize possibilities of customer relationship management (CRM) for boosting sales, marketing, customer interaction and customer service.
You understand business models of the digital era.

Content

What is customer oriented approach in digital economy?
What are platform economy and circular economy ?
What are business models and business opportunities of the digital era?
How are customer relationship management (CRM) systems used as tools of sales, marketing and customer service?
How are ways and channels of digital marketing used for acquiring, serving and holding on customers?

Evaluation scale

1-5

Qualifications

ICT tools (5 cr) or equivalent knowledge.
Customer-oriented marketing (5 cr) or equivalent knowledge.
Customer insight and customer experience (5 cr) or equivalent knowledge.

Enrolment

22.08.2022 - 28.08.2022

Timing

05.09.2022 - 31.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mia Ilkka
Responsible person

Mari Maunula

Student groups
  • LTKV22SP1
    Business, full-time studies

Objective

You are able to describe the aspects of customer-oriented marketing concepts, including its objectives and functions. You are able to analyse customer buying behavior and define principles for the segmentation and selection of target groups. You are able to assess the effects of digital operational environment on customer-oriented marketing. You are able to design a marketing mix, taking into consideration product lifecycle, marketing objectives and corporate responsibility.

Content

What are the objectives and role of customer-oriented marketing and relationship marketing in the organizations’ operations? How does the digital economy and operational environment affect the planning of marketing? How is customer buying behavior and segmentation taken into consideration when defining objectives and target groups? What does a marketing mix consist of, and how can it be used to reach organizational goals?

Evaluation scale

1-5

Enrolment

22.08.2022 - 28.08.2022

Timing

05.09.2022 - 31.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mia Ilkka
Responsible person

Mari Maunula

Student groups
  • LTKV22SP2
    Business, full-time studies

Objective

You are able to describe the aspects of customer-oriented marketing concepts, including its objectives and functions. You are able to analyse customer buying behavior and define principles for the segmentation and selection of target groups. You are able to assess the effects of digital operational environment on customer-oriented marketing. You are able to design a marketing mix, taking into consideration product lifecycle, marketing objectives and corporate responsibility.

Content

What are the objectives and role of customer-oriented marketing and relationship marketing in the organizations’ operations? How does the digital economy and operational environment affect the planning of marketing? How is customer buying behavior and segmentation taken into consideration when defining objectives and target groups? What does a marketing mix consist of, and how can it be used to reach organizational goals?

Evaluation scale

1-5

Enrolment

22.08.2022 - 28.08.2022

Timing

17.10.2022 - 14.12.2022

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Juntunen
Responsible person

Heli Juntunen

Student groups
  • LTMI22SM
    Business Management, part-time studies

Objective

You are able to describe the aspects of customer-oriented marketing concepts, including its objectives and functions. You are able to analyse customer buying behavior and define principles for the segmentation and selection of target groups. You are able to assess the effects of digital operational environment on customer-oriented marketing. You are able to design a marketing mix, taking into consideration product lifecycle, marketing objectives and corporate responsibility.

Content

What are the objectives and role of customer-oriented marketing and relationship marketing in the organizations’ operations? How does the digital economy and operational environment affect the planning of marketing? How is customer buying behavior and segmentation taken into consideration when defining objectives and target groups? What does a marketing mix consist of, and how can it be used to reach organizational goals?

Evaluation scale

1-5

Enrolment

22.08.2022 - 28.08.2022

Timing

29.08.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Juntunen
Responsible person

Heli Juntunen

Student groups
  • LTMI22SVA
    Business Management, online studies

Objective

You are able to describe the aspects of customer-oriented marketing concepts, including its objectives and functions. You are able to analyse customer buying behavior and define principles for the segmentation and selection of target groups. You are able to assess the effects of digital operational environment on customer-oriented marketing. You are able to design a marketing mix, taking into consideration product lifecycle, marketing objectives and corporate responsibility.

Content

What are the objectives and role of customer-oriented marketing and relationship marketing in the organizations’ operations? How does the digital economy and operational environment affect the planning of marketing? How is customer buying behavior and segmentation taken into consideration when defining objectives and target groups? What does a marketing mix consist of, and how can it be used to reach organizational goals?

Evaluation scale

1-5

Enrolment

22.08.2022 - 28.08.2022

Timing

29.08.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Juntunen
Responsible person

Heli Juntunen

Student groups
  • LTMI22SVB
    Business Management, online studies

Objective

You are able to describe the aspects of customer-oriented marketing concepts, including its objectives and functions. You are able to analyse customer buying behavior and define principles for the segmentation and selection of target groups. You are able to assess the effects of digital operational environment on customer-oriented marketing. You are able to design a marketing mix, taking into consideration product lifecycle, marketing objectives and corporate responsibility.

Content

What are the objectives and role of customer-oriented marketing and relationship marketing in the organizations’ operations? How does the digital economy and operational environment affect the planning of marketing? How is customer buying behavior and segmentation taken into consideration when defining objectives and target groups? What does a marketing mix consist of, and how can it be used to reach organizational goals?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

13.02.2023 - 28.05.2023

Credits

5 op

Virtual proportion (cr)

3 op

RD proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Laura Hakanen
Responsible person

Laura Hakanen

Student groups
  • LTKV23KM
    Business management, full-time studies

Objective

You are able to describe the aspects of customer-oriented marketing concepts, including its objectives and functions. You are able to analyse customer buying behavior and define principles for the segmentation and selection of target groups. You are able to assess the effects of digital operational environment on customer-oriented marketing. You are able to design a marketing mix, taking into consideration product lifecycle, marketing objectives and corporate responsibility.

Content

What are the objectives and role of customer-oriented marketing and relationship marketing in the organizations’ operations? How does the digital economy and operational environment affect the planning of marketing? How is customer buying behavior and segmentation taken into consideration when defining objectives and target groups? What does a marketing mix consist of, and how can it be used to reach organizational goals?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

13.02.2023 - 28.05.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Katariina Palmu
Responsible person

Katariina Palmu

Student groups
  • LTKV23KM
    Business management, full-time studies

Objective

You are able to describe the aspects of customer-oriented marketing concepts, including its objectives and functions. You are able to analyse customer buying behavior and define principles for the segmentation and selection of target groups. You are able to assess the effects of digital operational environment on customer-oriented marketing. You are able to design a marketing mix, taking into consideration product lifecycle, marketing objectives and corporate responsibility.

Content

What are the objectives and role of customer-oriented marketing and relationship marketing in the organizations’ operations? How does the digital economy and operational environment affect the planning of marketing? How is customer buying behavior and segmentation taken into consideration when defining objectives and target groups? What does a marketing mix consist of, and how can it be used to reach organizational goals?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 12.12.2022

Credits

5 op

Virtual proportion (cr)

3 op

RD proportion (cr)

5 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Hurri
Responsible person

Päivi Hurri

Student groups
  • LTKV21KM2
    Business, part-time studies
  • LTKV21KM3
    Business, part-time studies
  • LTKV21KM4
    Business, part-time studies
  • LTKV21KM5
    Business, part-time studies

Objective

You are able to plan and carry out a business project.
You know the project management methods and are able to use the tools needed in project work.
You are able to report, present and evaluate the results of a project.
You are able to act as a member of a project group and coordinate a project.
You are able to produce project publications.

Content

What are the main project management methods and tools?
How to produce a project plan?
How to carry out a project and control project progress?
How to report, present and evaluate project results?
How to produce project publications?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 12.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

RD proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 70

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Hurri
Responsible person

Nina Hartikainen

Student groups
  • LTKV21KM2
    Business, part-time studies
  • LTKV21KM3
    Business, part-time studies
  • LTKV21KM4
    Business, part-time studies
  • LTKV21KM5
    Business, part-time studies

Objective

You are able to plan and carry out a business project.
You know the project management methods and are able to use the tools needed in project work.
You are able to report, present and evaluate the results of a project.
You are able to act as a member of a project group and coordinate a project.
You are able to produce project publications.

Content

What are the main project management methods and tools?
How to produce a project plan?
How to carry out a project and control project progress?
How to report, present and evaluate project results?
How to produce project publications?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Anna-Liisa Immonen
Responsible person

Anna-Liisa Immonen

Student groups
  • LTMI21SM
    Business Management, part-time studies

Objective

You are able to plan and carry out a business project.
You know the project management methods and are able to use the tools needed in project work.
You are able to report, present and evaluate the results of a project.
You are able to act as a member of a project group and coordinate a project.
You are able to produce project publications.

Content

What are the main project management methods and tools?
How to produce a project plan?
How to carry out a project and control project progress?
How to report, present and evaluate project results?
How to produce project publications?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Tuuli Järvinen
Responsible person

Tuuli Järvinen

Student groups
  • LTMI21SVA
    Business Management, online studies

Objective

You are able to plan and carry out a business project.
You know the project management methods and are able to use the tools needed in project work.
You are able to report, present and evaluate the results of a project.
You are able to act as a member of a project group and coordinate a project.
You are able to produce project publications.

Content

What are the main project management methods and tools?
How to produce a project plan?
How to carry out a project and control project progress?
How to report, present and evaluate project results?
How to produce project publications?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Tuuli Järvinen
Responsible person

Tuuli Järvinen

Student groups
  • LTMI21SVB
    Business Management, online studies

Objective

You are able to plan and carry out a business project.
You know the project management methods and are able to use the tools needed in project work.
You are able to report, present and evaluate the results of a project.
You are able to act as a member of a project group and coordinate a project.
You are able to produce project publications.

Content

What are the main project management methods and tools?
How to produce a project plan?
How to carry out a project and control project progress?
How to report, present and evaluate project results?
How to produce project publications?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

RD proportion (cr)

5 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Hurri
Responsible person

Päivi Hurri

Student groups
  • LTKV21SP2
    Business, full-time studies
  • LTKV21SP1
    Business, full-time studies

Objective

You are able to plan and carry out a business project.
You know the project management methods and are able to use the tools needed in project work.
You are able to report, present and evaluate the results of a project.
You are able to act as a member of a project group and coordinate a project.
You are able to produce project publications.

Content

What are the main project management methods and tools?
How to produce a project plan?
How to carry out a project and control project progress?
How to report, present and evaluate project results?
How to produce project publications?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

RD proportion (cr)

5 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Hurri
Responsible person

Päivi Hurri

Student groups
  • LTKV21SP3
    Business, full-time studies

Objective

You are able to plan and carry out a business project.
You know the project management methods and are able to use the tools needed in project work.
You are able to report, present and evaluate the results of a project.
You are able to act as a member of a project group and coordinate a project.
You are able to produce project publications.

Content

What are the main project management methods and tools?
How to produce a project plan?
How to carry out a project and control project progress?
How to report, present and evaluate project results?
How to produce project publications?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 28.11.2022

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mari Hämäläinen
Responsible person

Mari Hämäläinen

Student groups
  • LTKV22KM
    Business management, full-time studies

Objective

You are able to describe a company’s customer related processes and define what factors contribute to good customer service. You are able to define and describe factors affecting the purchasing and consuming behaviour of different customer groups. You are able to define and identify factors affecting customer experience as a whole. You are able to search for and analyze information to have better customer insight.

Content

What does the customer process mean and what is its role in business? How do consumers, companies and organizations differ as customers? What does customer experience consist of and how are you able to gain insight into it? How are customer relationships built, maintained and developed? What are the components of good customer service?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing (5 ECTS credits), or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 28.11.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 80

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mari Hämäläinen
Responsible person

Mari Hämäläinen

Student groups
  • LTKV22KM
    Business management, full-time studies

Objective

You are able to describe a company’s customer related processes and define what factors contribute to good customer service. You are able to define and describe factors affecting the purchasing and consuming behaviour of different customer groups. You are able to define and identify factors affecting customer experience as a whole. You are able to search for and analyze information to have better customer insight.

Content

What does the customer process mean and what is its role in business? How do consumers, companies and organizations differ as customers? What does customer experience consist of and how are you able to gain insight into it? How are customer relationships built, maintained and developed? What are the components of good customer service?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing (5 ECTS credits), or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 05.03.2023

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Juntunen
  • Marja-Leena Koskinen
Responsible person

Marja-Leena Koskinen

Student groups
  • LTMI22SM
    Business Management, part-time studies

Objective

You are able to describe a company’s customer related processes and define what factors contribute to good customer service. You are able to define and describe factors affecting the purchasing and consuming behaviour of different customer groups. You are able to define and identify factors affecting customer experience as a whole. You are able to search for and analyze information to have better customer insight.

Content

What does the customer process mean and what is its role in business? How do consumers, companies and organizations differ as customers? What does customer experience consist of and how are you able to gain insight into it? How are customer relationships built, maintained and developed? What are the components of good customer service?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing (5 ECTS credits), or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Juntunen
  • Marja-Leena Koskinen
Responsible person

Marja-Leena Koskinen

Student groups
  • LTMI22SVA
    Business Management, online studies

Objective

You are able to describe a company’s customer related processes and define what factors contribute to good customer service. You are able to define and describe factors affecting the purchasing and consuming behaviour of different customer groups. You are able to define and identify factors affecting customer experience as a whole. You are able to search for and analyze information to have better customer insight.

Content

What does the customer process mean and what is its role in business? How do consumers, companies and organizations differ as customers? What does customer experience consist of and how are you able to gain insight into it? How are customer relationships built, maintained and developed? What are the components of good customer service?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing (5 ECTS credits), or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Juntunen
  • Marja-Leena Koskinen
Responsible person

Marja-Leena Koskinen

Student groups
  • LTMI22SVB
    Business Management, online studies

Objective

You are able to describe a company’s customer related processes and define what factors contribute to good customer service. You are able to define and describe factors affecting the purchasing and consuming behaviour of different customer groups. You are able to define and identify factors affecting customer experience as a whole. You are able to search for and analyze information to have better customer insight.

Content

What does the customer process mean and what is its role in business? How do consumers, companies and organizations differ as customers? What does customer experience consist of and how are you able to gain insight into it? How are customer relationships built, maintained and developed? What are the components of good customer service?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing (5 ECTS credits), or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

01.02.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

RD proportion (cr)

3 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Laura Hakanen
Responsible person

Laura Hakanen

Student groups
  • LTKV22SP1
    Business, full-time studies

Objective

You are able to describe a company’s customer related processes and define what factors contribute to good customer service. You are able to define and describe factors affecting the purchasing and consuming behaviour of different customer groups. You are able to define and identify factors affecting customer experience as a whole. You are able to search for and analyze information to have better customer insight.

Content

What does the customer process mean and what is its role in business? How do consumers, companies and organizations differ as customers? What does customer experience consist of and how are you able to gain insight into it? How are customer relationships built, maintained and developed? What are the components of good customer service?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing (5 ECTS credits), or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mari Hämäläinen
Responsible person

Mari Hämäläinen

Student groups
  • LTKV22SP2
    Business, full-time studies

Objective

You are able to describe a company’s customer related processes and define what factors contribute to good customer service. You are able to define and describe factors affecting the purchasing and consuming behaviour of different customer groups. You are able to define and identify factors affecting customer experience as a whole. You are able to search for and analyze information to have better customer insight.

Content

What does the customer process mean and what is its role in business? How do consumers, companies and organizations differ as customers? What does customer experience consist of and how are you able to gain insight into it? How are customer relationships built, maintained and developed? What are the components of good customer service?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing (5 ECTS credits), or equivalent knowledge

Enrolment

22.08.2022 - 28.08.2022

Timing

26.09.2022 - 16.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Riitta Vento
Responsible person

Riitta Vento

Student groups
  • LTKV20KM2
    Business, part-time studies
  • LTKV20SP2
    Business, full-time studies
  • LTKV21KM2
    Business, part-time studies
  • VV2022-2023
    Optional studies 2022-2023
  • LTKV19SP2
    Business, full-time studies

Objective

You understand the basic principles relating to the finances of housing companies, associations and foundations.
You understand the financial transactions of a housing company, association and foundation.
You can prepare financial statements and annual reports of a housing company, association and foundation.

Content

What is the role of finance in the activities of a housing company, association and foundation?
What are the rules that housing companies, associations and foundations have to follow when preparing financial statements?
How to prepare financial statements?

Evaluation scale

1-5

Qualifications

An acceptable grade for the Financial accounting course is required.

Enrolment

06.04.2022 - 22.04.2022

Timing

19.09.2022 - 20.11.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marja-Leena Koskinen
Responsible person

Marja-Leena Koskinen

Student groups
  • LTMI20SM
    Business Management, part-time studies

Objective

You can describe key processes and factors in digital business.
You can describe how customers’ purchasing process, customer experience and customer loyalty can be supported by means of digital marketing.
You can assess and develop the functionality of an organization’s digital marketing from the user-driven viewpoint.
You can evaluate the role of content and channel decisions as essential parts of an organization’s digital marketing.

Content

What is the role and importance of digital marketing as part of a company’s digital business; what are the components of digital marketing?
How can customers’ purchasing and decision making process be supported by means of digital marketing?
What is a well-functioning website of a company like and how is customer traffic generated and measured?
What is a well-functioning online store like: layout, usability, implementation and legal rules?
How to support digital business by search engine marketing?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing 5 ECTS credits
Customer insight and customer experience 5 ECTS credits

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marja-Leena Koskinen
Responsible person

Marja-Leena Koskinen

Student groups
  • LTMI20SVA
    Business Management, online studies
  • LTMI20SVB
    Business Management, online studies

Objective

You can describe key processes and factors in digital business.
You can describe how customers’ purchasing process, customer experience and customer loyalty can be supported by means of digital marketing.
You can assess and develop the functionality of an organization’s digital marketing from the user-driven viewpoint.
You can evaluate the role of content and channel decisions as essential parts of an organization’s digital marketing.

Content

What is the role and importance of digital marketing as part of a company’s digital business; what are the components of digital marketing?
How can customers’ purchasing and decision making process be supported by means of digital marketing?
What is a well-functioning website of a company like and how is customer traffic generated and measured?
What is a well-functioning online store like: layout, usability, implementation and legal rules?
How to support digital business by search engine marketing?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing 5 ECTS credits
Customer insight and customer experience 5 ECTS credits

Enrolment

06.04.2022 - 22.04.2022

Timing

12.09.2022 - 31.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

RD proportion (cr)

3 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Laura Hakanen
Responsible person

Kirsi Soulamo

Student groups
  • LTKV21SP3
    Business, full-time studies

Objective

You understand the digital marketing environment and the possibilities it offers to multichannel sales and marketing.
You understand and can describe customers’ online purchasing behaviour.
You can use digital marketing tools and channels to support customers’ decision making process and evaluate their effectiveness.
You can create effective content and find audiences for them by means of digital marketing.

Content

What are the components of multichannel digital marketing and sales?
How can customers’ online purchasing and decision making process be supported by means of digital marketing and sales?
What has to be taken into account when creating effective content and how to find audiences for them?
What is a well-functioning website of a company like and how is traffic created and measured?
What is a well-functioning webstore like: layout, usability and implementation?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing 5 ECTS credits or equivalent knowledge
Customer insight and customer experience 5 ECTS credits or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

06.02.2023 - 14.05.2023

Credits

5 op

Virtual proportion (cr)

3 op

RD proportion (cr)

2 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Kirsi Soulamo
Responsible person

Kirsi Soulamo

Student groups
  • LTKV22KM5
    Business, part-time studies

Objective

You understand the digital marketing environment and the possibilities it offers to multichannel sales and marketing.
You understand and can describe customers’ online purchasing behaviour.
You can use digital marketing tools and channels to support customers’ decision making process and evaluate their effectiveness.
You can create effective content and find audiences for them by means of digital marketing.

Content

What are the components of multichannel digital marketing and sales?
How can customers’ online purchasing and decision making process be supported by means of digital marketing and sales?
What has to be taken into account when creating effective content and how to find audiences for them?
What is a well-functioning website of a company like and how is traffic created and measured?
What is a well-functioning webstore like: layout, usability and implementation?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing 5 ECTS credits or equivalent knowledge
Customer insight and customer experience 5 ECTS credits or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

06.03.2023 - 28.05.2023

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Hurri
Responsible person

Päivi Hurri

Student groups
  • LTKV22KM3
    Business, part-time studies

Objective

You know digitalization as a phenomenon.
You can develop competences in data retrieval, data manipulation and data analysis.
You can report manipulated and analyzed data supporting decision-making.

Content

What tools can be used for retrieval, storage and manipulation of data and how is this done?
How is data analysis done?
How are data visualized?
What is business intelligence?

Evaluation scale

1-5

Qualifications

ICT tools (5 cr) or equivalent knowledge.

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 12.12.2022

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sanna Kokkonen
  • Aarni Ahtola
Responsible person

Sanna Kokkonen

Student groups
  • LTKV21KM3
    Business, part-time studies

Objective

You are able to identify and model interrelated tasks.
You can search for digital solutions for developing business models.
You can find solutions for developing digital business.

Content

What are possibilities of digitalization in developing business?
What are agile design practices?
How can you digitalize a business process chain?
How can you succeed with an on-line shop?

Evaluation scale

1-5

Qualifications

Business and Entrepreneurship (5 cr) or equivalent knowledge
Customer in Digital Economy (5 cr) or equivalent knowledge
Transition of Technology in Business (5 cr) or equivalent knowledge

Enrolment

06.04.2022 - 02.09.2022

Timing

29.08.2022 - 18.12.2022

Credits

5 op

Virtual proportion (cr)

3 op

RD proportion (cr)

4 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sara Czabai-Leppänen
  • Mari Hämäläinen
Responsible person

Kirsi Soulamo

Student groups
  • LTKV20SP3
    Business, full-time studies
  • LTKV20KM5
    Business, part-time studies
  • LTKV19SP3
    Business, full-time studies

Objective

You can plan and produce a memorable event experience as a team member using a selected project management tool.
You can create and produce powerful content marketing material during and after the event.
You can sell the event successfully.
You can assess the success of the event and take care of after sales marketing.

Content

How to plan and produce a memorable event experience as a team member using a selected project management tool?
How to produce powerful content marketing material?
How to sell the event successfully?
How to assess the success of the event and take care of after sales marketing?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

12.09.2022 - 04.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marika Vartiainen
Responsible person

Marika Vartiainen

Student groups
  • VV2021-2022
    Optional studies 2021-2022
  • LTMI20SVA
    Business Management, online studies
  • LTMI20SM
    Business Management, part-time studies
  • LTMI20SVB
    Business Management, online studies

Objective

You are able to monitor and evaluate the development of customer relations from the leadership point of view.
You can acquire and maintain customerships.
You are able to evaluate and utilize multichannel strategies in the development of customerships.
You are able to evaluate and develop your leadership skills in state of change taking into consideration customerships.

Content

How to monitor and evaluate the development of customer relations from the leadership point of view?
How to acquire, develop and maintain customerships?
How to utilize multichannel strategies in development of customerships?
How to evaluate and develop your leadership skills in state of change taking into consideration customerships?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 27.11.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Susanna Heikkilä
Responsible person

Mari Maunula

Student groups
  • LTKV21SP3
    Business, full-time studies

Objective

You know how to acquire information about customers, products and competitors to support personal selling.
You can describe a company’s sales process and can act appropriately.
You can carry out a personal selling negotiation appropriately.

Content

What is the role and importance of sales and personal selling as part of a company’s marketing?
How do selling to consumers, companies and other organisations differ from each other?
What is a strategy-based sales process?
What are personal selling skills and how are they developed?
How do communication styles affect personal selling?
What are the stages in sales negotiation and how is a sales negotiation managed?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing 5 ECTS credits or equivalent knowledge
Customer insight and customer service 5 ECTS credits or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

06.03.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mia Silvenius
Responsible person

Mia Silvenius

Student groups
  • LTMI21SM
    Business Management, part-time studies
  • LTMI21SVA
    Business Management, online studies
  • LTMI21SVB
    Business Management, online studies

Objective

You know how to acquire intelligence of customers, products and competitors to support personal selling.
You can describe a company’s sales process and act appropriately.
You can carry out a personal selling negotiation appropriately.

Content

What is the role and importance of sales and personal selling as part of a company’s marketing?
What is a strategy-based sales process?
What are personal selling skills and how are they developed?
How do communication styles affect personal selling?
What are the stages in sales negotiation and how is a sales negotiation managed?
How to implement multi-channel selling?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing 5 ECTS credits
Customer insight and customer experiences 5 ECTS credits

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 10.03.2023

Credits

5 op

Virtual proportion (cr)

3 op

RD proportion (cr)

1 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Kirsi Soulamo
Responsible person

Kirsi Soulamo

Student groups
  • LTKV22KM5
    Business, part-time studies

Objective

You know how to acquire information about customers, products and competitors to support personal selling.
You can describe a company’s sales process and can act appropriately.
You can carry out a personal selling negotiation appropriately.

Content

What is the role and importance of sales and personal selling as part of a company’s marketing?
How do selling to consumers, companies and other organisations differ from each other?
What is a strategy-based sales process?
What are personal selling skills and how are they developed?
How do communication styles affect personal selling?
What are the stages in sales negotiation and how is a sales negotiation managed?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing 5 ECTS credits or equivalent knowledge
Customer insight and customer service 5 ECTS credits or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

22.08.2022 - 16.10.2022

Credits

5 op

Virtual proportion (cr)

4 op

RD proportion (cr)

3 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sari Toijonen-Kunnari
Responsible person

Sari Toijonen-Kunnari

Student groups
  • LTMI21SM
    Business Management, part-time studies

Objective

You are able to describe human resource management as a whole and how it relates to the organization's strategy. You are able to describe the HRM processes and practices You are able to assess the quality of the organization's human resource management processes. You are able to describe the legal aspects of HRM and the most important rights and obligations of the employer and the employee.

Content

What are the processes of HRM (HRM strategy, human resource planning, recruitment, induction, training, development, compensation, measurement and reporting)? How has the HRM developed and what issues are currently relevant? What are the key labor laws that the employee, employer and HRM personnel must take into account?

Evaluation scale

1-5

Qualifications

Business and entrepreneurship, Financial accounting, or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

RD proportion (cr)

2 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sari Toijonen-Kunnari
Responsible person

Sari Toijonen-Kunnari

Student groups
  • LTMI21SVA
    Business Management, online studies

Objective

You are able to describe human resource management as a whole and how it relates to the organization's strategy. You are able to describe the HRM processes and practices You are able to assess the quality of the organization's human resource management processes. You are able to describe the legal aspects of HRM and the most important rights and obligations of the employer and the employee.

Content

What are the processes of HRM (HRM strategy, human resource planning, recruitment, induction, training, development, compensation, measurement and reporting)? How has the HRM developed and what issues are currently relevant? What are the key labor laws that the employee, employer and HRM personnel must take into account?

Evaluation scale

1-5

Qualifications

Business and entrepreneurship, Financial accounting, or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

RD proportion (cr)

2 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sari Toijonen-Kunnari
Responsible person

Sari Toijonen-Kunnari

Student groups
  • LTMI21SVB
    Business Management, online studies

Objective

You are able to describe human resource management as a whole and how it relates to the organization's strategy. You are able to describe the HRM processes and practices You are able to assess the quality of the organization's human resource management processes. You are able to describe the legal aspects of HRM and the most important rights and obligations of the employer and the employee.

Content

What are the processes of HRM (HRM strategy, human resource planning, recruitment, induction, training, development, compensation, measurement and reporting)? How has the HRM developed and what issues are currently relevant? What are the key labor laws that the employee, employer and HRM personnel must take into account?

Evaluation scale

1-5

Qualifications

Business and entrepreneurship, Financial accounting, or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 18.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Pia Kaari
  • Sampo Järvinen
Responsible person

Pia Kaari

Student groups
  • LTKV21SP2
    Business, full-time studies
  • LTKV21SP1
    Business, full-time studies

Objective

You are able to describe human resource management as a whole and how it relates to the organization's strategy. You are able to describe the HRM processes and practices You are able to assess the quality of the organization's human resource management processes. You are able to describe the legal aspects of HRM and the most important rights and obligations of the employer and the employee.

Content

What are the processes of HRM (HRM strategy, human resource planning, recruitment, induction, training, development, compensation, measurement and reporting)? How has the HRM developed and what issues are currently relevant? What are the key labor laws that the employee, employer and HRM personnel must take into account?

Evaluation scale

1-5

Qualifications

Business and entrepreneurship, Financial accounting, or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 18.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Pia Kaari
  • Sampo Järvinen
Responsible person

Pia Kaari

Student groups
  • LTKV21SP3
    Business, full-time studies

Objective

You are able to describe human resource management as a whole and how it relates to the organization's strategy. You are able to describe the HRM processes and practices You are able to assess the quality of the organization's human resource management processes. You are able to describe the legal aspects of HRM and the most important rights and obligations of the employer and the employee.

Content

What are the processes of HRM (HRM strategy, human resource planning, recruitment, induction, training, development, compensation, measurement and reporting)? How has the HRM developed and what issues are currently relevant? What are the key labor laws that the employee, employer and HRM personnel must take into account?

Evaluation scale

1-5

Qualifications

Business and entrepreneurship, Financial accounting, or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Pia Kaari
  • Sampo Järvinen
Responsible person

Pia Kaari

Student groups
  • LTKV22KM1
    Business, part-time studies
  • LTKV22KM5
    Business, part-time studies
  • LTKV22KM2
    Business, part-time studies
  • LTKV22KM3
    Business, part-time studies

Objective

You are able to describe human resource management as a whole and how it relates to the organization's strategy. You are able to describe the HRM processes and practices You are able to assess the quality of the organization's human resource management processes. You are able to describe the legal aspects of HRM and the most important rights and obligations of the employer and the employee.

Content

What are the processes of HRM (HRM strategy, human resource planning, recruitment, induction, training, development, compensation, measurement and reporting)? How has the HRM developed and what issues are currently relevant? What are the key labor laws that the employee, employer and HRM personnel must take into account?

Evaluation scale

1-5

Qualifications

Business and entrepreneurship, Financial accounting, or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Pia Kaari
  • Sampo Järvinen
Responsible person

Pia Kaari

Student groups
  • LTKV22KM1
    Business, part-time studies
  • LTKV22KM5
    Business, part-time studies
  • LTKV22KM2
    Business, part-time studies
  • LTKV22KM3
    Business, part-time studies

Objective

You are able to describe human resource management as a whole and how it relates to the organization's strategy. You are able to describe the HRM processes and practices You are able to assess the quality of the organization's human resource management processes. You are able to describe the legal aspects of HRM and the most important rights and obligations of the employer and the employee.

Content

What are the processes of HRM (HRM strategy, human resource planning, recruitment, induction, training, development, compensation, measurement and reporting)? How has the HRM developed and what issues are currently relevant? What are the key labor laws that the employee, employer and HRM personnel must take into account?

Evaluation scale

1-5

Qualifications

Business and entrepreneurship, Financial accounting, or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

03.10.2022 - 12.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Pia Kaari
Responsible person

Pia Kaari

Student groups
  • LTKV21KM4
    Business, part-time studies

Objective

You are familiar with topical HRM themes and their core contents. You are able to describe the most important HR trends and understand how they should be taken into account when reforming human resources management.

Content

Topical themes in Human Resource Management (about 5 to 6 different themes). Themes are selected and refined at the beginning of the course and can therefore vary every year.

Evaluation scale

1-5

Qualifications

Human resource management and labour law (5 cr) or equivalent knowledge.

Enrolment

14.03.2023 - 31.03.2023

Timing

02.05.2023 - 11.06.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Pia Kaari
Responsible person

Pia Kaari

Student groups
  • VV2022-2023
    Optional studies 2022-2023

Objective

You are familiar with topical HRM themes and their core contents. You are able to describe the most important HR trends and understand how they should be taken into account when reforming human resources management.

Content

Topical themes in Human Resource Management (about 5 to 6 different themes). Themes are selected and refined at the beginning of the course and can therefore vary every year.

Evaluation scale

1-5

Qualifications

Human resource management and labour law (5 cr) or equivalent knowledge.

Enrolment

07.11.2022 - 18.11.2022

Timing

30.01.2023 - 02.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Ollila
Responsible person

Päivi Ollila

Student groups
  • LTKV20SP1
    Business, full-time studies

Objective

You are able to say what taxes a natural person has to pay.

You are able to describe how taxes are determined in most common situations.

You are able to apply the laws in most typical situations.

You are able to calculate how income is determined in taxation.

You are able to describe the procedure of taxation.

Content

What taxes does a natural person have to pay?
How is the amount of taxed income determined?
What is the taxation procedure like?

Evaluation scale

1-5

Enrolment

22.08.2022 - 28.08.2022

Timing

17.10.2022 - 14.12.2022

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marika Vartiainen
Responsible person

Marika Vartiainen

Student groups
  • LTMI22SM
    Business Management, part-time studies
  • VV2022-2023
    Optional studies 2022-2023

Objective

You recognize problems and opportunities in the business environment.
You learn to generate new solutions.
You are able to utilize information obtained from different sources and stakeholders.
You can employ various development methods.

Content

How can you promote your own creativity?
How can you work in a team to promote creativity?
How can you utilize various development methods when solving problems?
How can you combine and utilize internal and external knowledge as a basis for development work?

Evaluation scale

1-5

Qualifications

No prerequisites.

Enrolment

22.08.2022 - 28.08.2022

Timing

29.08.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Juntunen
Responsible person

Heli Juntunen

Student groups
  • VV2022-2023
    Optional studies 2022-2023
  • LTMI22SVA
    Business Management, online studies

Objective

You recognize problems and opportunities in the business environment.
You learn to generate new solutions.
You are able to utilize information obtained from different sources and stakeholders.
You can employ various development methods.

Content

How can you promote your own creativity?
How can you work in a team to promote creativity?
How can you utilize various development methods when solving problems?
How can you combine and utilize internal and external knowledge as a basis for development work?

Evaluation scale

1-5

Qualifications

No prerequisites.

Enrolment

22.08.2022 - 28.08.2022

Timing

12.09.2022 - 18.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 85

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Maarit Vahvanen
  • Sabine Suorsa
Responsible person

Maarit Vahvanen

Student groups
  • LTKV22SP2
    Business, full-time studies
  • LTKV22SP1
    Business, full-time studies
  • VV2022-2023
    Optional studies 2022-2023

Objective

You recognize problems and opportunities in the business environment.
You learn to generate new solutions.
You are able to utilize information obtained from different sources and stakeholders.
You can employ various development methods.

Content

How can you promote your own creativity?
How can you work in a team to promote creativity?
How can you utilize various development methods when solving problems?
How can you combine and utilize internal and external knowledge as a basis for development work?

Evaluation scale

1-5

Qualifications

No prerequisites.

Enrolment

07.11.2022 - 18.11.2022

Timing

01.02.2023 - 07.05.2023

Credits

5 op

Virtual proportion (cr)

2 op

RD proportion (cr)

5 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 100

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Laura Hakanen
  • Kirsi Soulamo
Responsible person

Kirsi Soulamo

Student groups
  • LTKV23KM
    Business management, full-time studies

Objective

You recognize problems and opportunities in the business environment.
You learn to generate new solutions.
You are able to utilize information obtained from different sources and stakeholders.
You can employ various development methods.

Content

How can you promote your own creativity?
How can you work in a team to promote creativity?
How can you utilize various development methods when solving problems?
How can you combine and utilize internal and external knowledge as a basis for development work?

Evaluation scale

1-5

Qualifications

No prerequisites.

Enrolment

15.08.2022 - 28.08.2022

Timing

29.08.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Juntunen
Responsible person

Heli Juntunen

Student groups
  • LTMI22SVB
    Business Management, online studies
  • VV2022-2023
    Optional studies 2022-2023

Objective

You recognize problems and opportunities in the business environment.
You learn to generate new solutions.
You are able to utilize information obtained from different sources and stakeholders.
You can employ various development methods.

Content

How can you promote your own creativity?
How can you work in a team to promote creativity?
How can you utilize various development methods when solving problems?
How can you combine and utilize internal and external knowledge as a basis for development work?

Evaluation scale

1-5

Qualifications

No prerequisites.

Enrolment

06.04.2022 - 22.04.2022

Timing

22.08.2022 - 14.12.2022

Credits

10 op

Virtual proportion (cr)

3 op

RD proportion (cr)

1 op

Mode of delivery

70 % Contact teaching, 30 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marjaana Roponen
  • Anna-Liisa Immonen
  • Liisa Laitinen
Responsible person

Marjaana Roponen

Student groups
  • LTMI21SM
    Business Management, part-time studies

Objective

You are able to understand the importance of entrepreneurship and venture to perceive entrepreneurship as a career opportunity.
You can observe, develop and evaluate new business opportunities in an innovative manner and consider the opportunities of digital operating environments in business.
You can apply your knowledge in an authentic business operating environment.
You can recognize and evaluate the development of your knowledge and skills as an entrepreneur.
You can start a business operation and test the functionality of a business idea in practice on the market.
You are able to work in a customer interface and in cooperation with stakeholders.
You can plan, develop and evaluate company operations.

Content

What issues are associated with early stage business ideation, establishment process and operation planning?
What are the support networks of a start-up company?
How are company finances planned and managed?
How can you assess and develop your own knowledge?
How is a business managed in practice?
How are products/services marketed and sold?

Evaluation scale

1-5

Qualifications

Basic studies included in the core competence studies are required.

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 11.12.2022

Credits

10 op

Virtual proportion (cr)

10 op

RD proportion (cr)

1 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Viinamäki
  • Marjaana Roponen
Responsible person

Marjaana Roponen

Student groups
  • LTMI21SVA
    Business Management, online studies

Objective

You are able to understand the importance of entrepreneurship and venture to perceive entrepreneurship as a career opportunity.
You can observe, develop and evaluate new business opportunities in an innovative manner and consider the opportunities of digital operating environments in business.
You can apply your knowledge in an authentic business operating environment.
You can recognize and evaluate the development of your knowledge and skills as an entrepreneur.
You can start a business operation and test the functionality of a business idea in practice on the market.
You are able to work in a customer interface and in cooperation with stakeholders.
You can plan, develop and evaluate company operations.

Content

What issues are associated with early stage business ideation, establishment process and operation planning?
What are the support networks of a start-up company?
How are company finances planned and managed?
How can you assess and develop your own knowledge?
How is a business managed in practice?
How are products/services marketed and sold?

Evaluation scale

1-5

Qualifications

Basic studies included in the core competence studies are required.

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 11.12.2022

Credits

10 op

Virtual proportion (cr)

10 op

RD proportion (cr)

1 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Viinamäki
  • Marjaana Roponen
Responsible person

Marjaana Roponen

Student groups
  • LTMI21SVB
    Business Management, online studies

Objective

You are able to understand the importance of entrepreneurship and venture to perceive entrepreneurship as a career opportunity.
You can observe, develop and evaluate new business opportunities in an innovative manner and consider the opportunities of digital operating environments in business.
You can apply your knowledge in an authentic business operating environment.
You can recognize and evaluate the development of your knowledge and skills as an entrepreneur.
You can start a business operation and test the functionality of a business idea in practice on the market.
You are able to work in a customer interface and in cooperation with stakeholders.
You can plan, develop and evaluate company operations.

Content

What issues are associated with early stage business ideation, establishment process and operation planning?
What are the support networks of a start-up company?
How are company finances planned and managed?
How can you assess and develop your own knowledge?
How is a business managed in practice?
How are products/services marketed and sold?

Evaluation scale

1-5

Qualifications

Basic studies included in the core competence studies are required.

Enrolment

07.11.2022 - 18.11.2022

Timing

13.02.2023 - 14.05.2023

Credits

5 op

Virtual proportion (cr)

3 op

RD proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Laura Hakanen
Responsible person

Laura Hakanen

Student groups
  • LTKV20SP3
    Business, full-time studies
  • LTKV21KM5
    Business, part-time studies
  • LTKV20KM5
    Business, part-time studies
  • VV2022-2023
    Optional studies 2022-2023
  • LTKV21SP3
    Business, full-time studies

Objective

You can utilize the principles of inbound marketing and public relations in creating marketing-related content.
You can use the inbound marketing tools.
You can produce personalized content and influencer marketing.

Content

What is inbound marketing and what are its tools?
How to create visibility through search engine optimization (SEO) as part of inbound marketing?
How to design personalized content marketing/PR messages (e.g. blogs in Wordpress, newsletters) to attract customers?
How to use opinion leaders and influencers as part of an inbound marketing campaign?
What is storytelling and how to utilize it in marketing?

Evaluation scale

1-5

Enrolment

22.08.2022 - 09.09.2022

Timing

12.09.2022 - 18.12.2022

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • English
Degree programmes
  • Degree Programme in Business Management
  • Degree Programme in Digital International Business
Teachers
  • Sara Czabai-Leppänen
Responsible person

Sara Czabai-Leppänen

Student groups
  • LTKV22SP2
    Business, full-time studies
  • LTKV22SP1
    Business, full-time studies
  • VV2022-2023
    Optional studies 2022-2023

Objective

After completing this course you are able to
• define and identify elements of culture and interpersonal and global communication;
• compare and contrast cultures, values, beliefs, perceptions, and communication styles;
• recognize negative perception: racism, prejudice, negative stereotyping and ethnocentrism;
• analyze intercultural interaction and evaluate situations on the basis of intercultural communication;
• communicate and collaborate with different people and cultures in the increasingly global and interconnected world.

Content

What is culture?
What are values, beliefs and (negative) cultural perception?
How to recognize cultural differences by comparing the elements of one's own culture to other cultures?
How to communicate effectively in intercultural contexts?

Materials

Provided n Learn.

Teaching methods

The course is based on active participation in the contact sessions.No individual or blended track offered.

Content scheduling

intercultural communication and why do we need it
the components of culture (values, beliefs, (negative) cultural perception)
how to communicate effectively in intercultural settings
the ingredients of cultural identity
language, nonverbal codes and cultural space
culture shock and cultural adaptation
business cultures around the world

Evaluation scale

1-5

Assessment methods and criteria

All assignments have to be completed during the course.
The assessment is based on active participation, activity completion and online exam, thus no re-sit is possible.

Assessment Scale:

Excellent (5), Good (3-4), Fair (1-2), Fail (0)
51-60 --> 1
61-70--> 2
71-80 --> 3
81-90 --> 4
91-100 --> 5

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 05.12.2022

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sanna Kokkonen
  • Vesa Kankare
Responsible person

Sanna Kokkonen

Student groups
  • LTKV21KM3
    Business, part-time studies

Objective

You understand possibilities of the Internet of Things in global markets.
You can recognize the benefits and challenges of internationalization for business. You become familiar with essential matters concerning the structure, function and information security of the Internet.

Content

What opportunities does the Internet of Things (IoT) provide for business?
What are strategies of global network economy?
What kind of risks are there in laws related to global business?
What are the challenges of supply chain management in digital business?
How do the Internet and IoT work technically?
What are the goals of information security and what measures are required to achieve these goals on the Internet?

Evaluation scale

1-5

Qualifications

ICT tools (5 ECTS credits) or equivalent knowledge.
Customer in digital economy (5 ECTS credits) or equivalent knowledge
Transition of technology in business (5 ECTS credits) or equivalent knowledge

Enrolment

22.08.2022 - 28.08.2022

Timing

31.10.2022 - 31.12.2022

Credits

3 op

Virtual proportion (cr)

1 op

Mode of delivery

67 % Contact teaching, 33 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 45

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Atte Reijonen
Responsible person

Atte Reijonen

Student groups
  • LTKV22SP2
    Business, full-time studies
  • LTKV22SP1
    Business, full-time studies

Objective

You understand the basics of mathematics in order to solve problems in the most common fields of financial mathematics. You can solve equations related to financial mathematics.

Content

How can you apply basic applications of percentages to solve common financial math tasks?
How can you use proportionality to represent and solve mathematical problems?
How mathematical expressions are used to form equations?
How do you apply basics of equations in financial mathematics?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

20.03.2023 - 28.05.2023

Credits

3 op

Virtual proportion (cr)

1 op

Mode of delivery

67 % Contact teaching, 33 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 45

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Atte Reijonen
Responsible person

Atte Reijonen

Student groups
  • LTKV23KM
    Business management, full-time studies

Objective

You understand the basics of mathematics in order to solve problems in the most common fields of financial mathematics. You can solve equations related to financial mathematics.

Content

How can you apply basic applications of percentages to solve common financial math tasks?
How can you use proportionality to represent and solve mathematical problems?
How mathematical expressions are used to form equations?
How do you apply basics of equations in financial mathematics?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 17.10.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sanna Kokkonen
  • Marja-Liisa Neuvonen-Rauhala
Responsible person

Marja-Liisa Neuvonen-Rauhala

Student groups
  • LTKV21KM3
    Business, part-time studies

Objective

You manage the ways of place free work.
You are ready for working in an entrepreneurship way.
You can communicate and carry out changes in an organization.

Content

What does working virtually mean and what communication techniques can be used?
What are social working methods in developing processes?
What advantages does consultation offer?
What is strategic thinking?
How can leadership and communication succeed in digital economy?

Evaluation scale

1-5

Qualifications

ICT tools (5 cr) or equivalent knowledge
Communication skills (5 cr) or equivalent knowledge
Business and entrepreneurship (5 cr) or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 05.03.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 120

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Pia Kaari
  • Marika Vartiainen
  • Maria Kangasniemi-Haapala
Student groups
  • MRMI22KV
    Tourism and Service Business, online studies
  • LTMI21SM
    Business Management, part-time studies
  • LTMI21SVA
    Business Management, online studies
  • LTMI21SVB
    Business Management, online studies

Objective

You are able to lead yourself, develop you self-leadership and your competences as a responsible member of your work communiy.
You are able to analyze and develop work community collaboration by means of solution-oriented approaches.
You are able to apply leadership models in an appropriate way.
You are able to act as a leader in workplace situations typically encountered by supervisors.

Content

How do you lead yourself?
How do you identify various roles, behavior patterns and phenomena in work communities?
How do you communicate and act as a responsible member of a work community and lead it?
How do you apply leadership models in various types of organisations?
How do you develop work community collaboration in a goal-oriented way?
How do you act as a leader and supervisor in changing working life environments?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

03.10.2022 - 31.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Ollila
Responsible person

Päivi Ollila

Student groups
  • LTKV21SP1
    Business, full-time studies

Objective

You can describe the public procurement procedure and explain the principles of public procurement.
You can plan public procurements.
You can interpret requests for quotations when drafting quotations.
You can describe methods of appeal and remedies in public procurement.
You can use a public procurement system.

Content

Objectives of public procurement and its procedures.
Public procurement from the beginning to the end.
Appeal procedure in public procurement.

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

06.03.2023 - 28.04.2023

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Ollila
Responsible person

Päivi Ollila

Student groups
  • LTKV22KM1
    Business, part-time studies

Objective

You can describe the public procurement procedure and explain the principles of public procurement.
You can plan public procurements.
You can interpret requests for quotations when drafting quotations.
You can describe methods of appeal and remedies in public procurement.
You can use a public procurement system.

Content

Objectives of public procurement and its procedures.
Public procurement from the beginning to the end.
Appeal procedure in public procurement.

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 18.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Jussi Seppänen
Responsible person

Jussi Seppänen

Student groups
  • LTKV21SP1
    Business, full-time studies

Objective

You are able to describe the Finnish system of governance structures and explain the administrative legal principles and criteria of good governance.

You are able to explain the most important basic rights and the legal protection system of administrative law of citizens.

You know how to explain the principles regarding to publicity of documents and data protection of the authorities.

Content

What is the structure of the Finnish public administration and what are the main principles of administrative action?

What are the parameters of good governance?

What is the meaning of publicity of document, confidentiality and professional confidentiality?

What does data protection mean and what does it contain?

How does the government legal protection system work?

Evaluation scale

1-5

Enrolment

22.08.2022 - 28.08.2022

Timing

29.08.2022 - 04.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

12 - 30

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Viinamäki
  • Marjaana Roponen
Responsible person

Heli Viinamäki

Student groups
  • VV2022-2023
    Optional studies 2022-2023

Objective

You can plan the sales and estimate profitability of different product categories
You can budget and optimize human resources.
You can evaluate the efficiency and profitability of the company
You can give convincing and persuasive presentations
You understand the role of the entrepreneur as an employer and a store manager

Content

How are sales margins and operating margins formed in different product categories?
How to plan and measure working hours?
How to measure the achievement of profit goals, and how much profit is accrued after all the expenses?
How to lead customer service and marketing?
What kind of trends affect the future of retail industry?

Evaluation scale

1-5

Further information

No pre-requisities

Enrolment

06.04.2022 - 22.04.2022

Timing

22.08.2022 - 16.10.2022

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mailis Kervinen
  • Anna-Mari Kämppi
Responsible person

Anna-Mari Kämppi

Student groups
  • LTMI21SM
    Business Management, part-time studies

Objective

You demonstrate your understanding of the basics of management accounting.
You are able to evaluate the profitability of an enterprise.
You are able to apply the most common price setting methods.
You demonstrate your understanding of the basics of budgeting.

Content

What is the role of management accounting in decision making?
How to categorise the revenues and costs of an enterprise?
How to apply the cost-volume-profit analysis when evaluating the profitability of an enterprise?
How does the price setting affect the profitability of an enterprise?
What is the role of budgeting in financial planning?

Evaluation scale

1-5

Qualifications

Business and financial mathematics, or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Kristiina Kinnunen
Responsible person

Kristiina Kinnunen

Student groups
  • LTMI21SVA
    Business Management, online studies

Objective

You demonstrate your understanding of the basics of management accounting.
You are able to evaluate the profitability of an enterprise.
You are able to apply the most common price setting methods.
You demonstrate your understanding of the basics of budgeting.

Content

What is the role of management accounting in decision making?
How to categorise the revenues and costs of an enterprise?
How to apply the cost-volume-profit analysis when evaluating the profitability of an enterprise?
How does the price setting affect the profitability of an enterprise?
What is the role of budgeting in financial planning?

Evaluation scale

1-5

Qualifications

Business and financial mathematics, or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Kristiina Kinnunen
Responsible person

Kristiina Kinnunen

Student groups
  • LTMI21SVB
    Business Management, online studies

Objective

You demonstrate your understanding of the basics of management accounting.
You are able to evaluate the profitability of an enterprise.
You are able to apply the most common price setting methods.
You demonstrate your understanding of the basics of budgeting.

Content

What is the role of management accounting in decision making?
How to categorise the revenues and costs of an enterprise?
How to apply the cost-volume-profit analysis when evaluating the profitability of an enterprise?
How does the price setting affect the profitability of an enterprise?
What is the role of budgeting in financial planning?

Evaluation scale

1-5

Qualifications

Business and financial mathematics, or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 06.11.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Riitta Vento
Responsible person

Riitta Vento

Student groups
  • LTKV21SP2
    Business, full-time studies
  • LTKV21SP1
    Business, full-time studies

Objective

You demonstrate your understanding of the basics of management accounting.
You are able to evaluate the profitability of an enterprise.
You are able to apply the most common price setting methods.
You demonstrate your understanding of the basics of budgeting.

Content

What is the role of management accounting in decision making?
How to categorise the revenues and costs of an enterprise?
How to apply the cost-volume-profit analysis when evaluating the profitability of an enterprise?
How does the price setting affect the profitability of an enterprise?
What is the role of budgeting in financial planning?

Evaluation scale

1-5

Qualifications

Business and financial mathematics, or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 06.11.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Riitta Vento
Responsible person

Riitta Vento

Student groups
  • LTKV21SP3
    Business, full-time studies

Objective

You demonstrate your understanding of the basics of management accounting.
You are able to evaluate the profitability of an enterprise.
You are able to apply the most common price setting methods.
You demonstrate your understanding of the basics of budgeting.

Content

What is the role of management accounting in decision making?
How to categorise the revenues and costs of an enterprise?
How to apply the cost-volume-profit analysis when evaluating the profitability of an enterprise?
How does the price setting affect the profitability of an enterprise?
What is the role of budgeting in financial planning?

Evaluation scale

1-5

Qualifications

Business and financial mathematics, or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 09.04.2023

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Riitta Vento
Responsible person

Riitta Vento

Student groups
  • LTKV22KM1
    Business, part-time studies
  • LTKV22KM5
    Business, part-time studies
  • LTKV22KM2
    Business, part-time studies
  • LTKV22KM3
    Business, part-time studies

Objective

You demonstrate your understanding of the basics of management accounting.
You are able to evaluate the profitability of an enterprise.
You are able to apply the most common price setting methods.
You demonstrate your understanding of the basics of budgeting.

Content

What is the role of management accounting in decision making?
How to categorise the revenues and costs of an enterprise?
How to apply the cost-volume-profit analysis when evaluating the profitability of an enterprise?
How does the price setting affect the profitability of an enterprise?
What is the role of budgeting in financial planning?

Evaluation scale

1-5

Qualifications

Business and financial mathematics, or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 09.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Riitta Vento
Responsible person

Riitta Vento

Student groups
  • LTKV22KM1
    Business, part-time studies
  • LTKV22KM5
    Business, part-time studies
  • LTKV22KM2
    Business, part-time studies
  • LTKV22KM3
    Business, part-time studies

Objective

You demonstrate your understanding of the basics of management accounting.
You are able to evaluate the profitability of an enterprise.
You are able to apply the most common price setting methods.
You demonstrate your understanding of the basics of budgeting.

Content

What is the role of management accounting in decision making?
How to categorise the revenues and costs of an enterprise?
How to apply the cost-volume-profit analysis when evaluating the profitability of an enterprise?
How does the price setting affect the profitability of an enterprise?
What is the role of budgeting in financial planning?

Evaluation scale

1-5

Qualifications

Business and financial mathematics, or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

17.10.2022 - 14.12.2022

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Tuuli Järvinen
Responsible person

Tuuli Järvinen

Student groups
  • LTMI21SM
    Business Management, part-time studies

Objective

You are able to analyze the international business environment. You can identify global business opportunities and prerequisites and analyze market areas. You are familiar with the strategies of international operations. You are able to compare different operation models and select the most appropriate model for the company.

Content

What are the most important features in the international business environment? What are companies' opportunities and prerequisites related to international operations? What are the strategies of international operations? How to select the most appropriate operation model? What are Russian ways and corporate culture in your field of business?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Tuuli Järvinen
Responsible person

Tuuli Järvinen

Student groups
  • LTMI21SVA
    Business Management, online studies

Objective

You are able to analyze the international business environment. You can identify global business opportunities and prerequisites and analyze market areas. You are familiar with the strategies of international operations. You are able to compare different operation models and select the most appropriate model for the company.

Content

What are the most important features in the international business environment? What are companies' opportunities and prerequisites related to international operations? What are the strategies of international operations? How to select the most appropriate operation model? What are Russian ways and corporate culture in your field of business?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Tuuli Järvinen
Responsible person

Tuuli Järvinen

Student groups
  • LTMI21SVB
    Business Management, online studies

Objective

You are able to analyze the international business environment. You can identify global business opportunities and prerequisites and analyze market areas. You are familiar with the strategies of international operations. You are able to compare different operation models and select the most appropriate model for the company.

Content

What are the most important features in the international business environment? What are companies' opportunities and prerequisites related to international operations? What are the strategies of international operations? How to select the most appropriate operation model? What are Russian ways and corporate culture in your field of business?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

03.10.2022 - 18.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mervi Koskelainen
Responsible person

Mervi Koskelainen

Student groups
  • LTKV21SP2
    Business, full-time studies
  • LTKV21SP1
    Business, full-time studies

Objective

You are able to analyze the international business environment. You can identify global business opportunities and prerequisites and analyze market areas. You are familiar with the strategies of international operations. You are able to compare different operation models and select the most appropriate model for the company.

Content

What are the most important features in the international business environment? What are companies' opportunities and prerequisites related to international operations? What are the strategies of international operations? How to select the most appropriate operation model? What are Russian ways and corporate culture in your field of business?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

03.10.2022 - 18.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mervi Koskelainen
Responsible person

Mervi Koskelainen

Student groups
  • LTKV21SP3
    Business, full-time studies

Objective

You are able to analyze the international business environment. You can identify global business opportunities and prerequisites and analyze market areas. You are familiar with the strategies of international operations. You are able to compare different operation models and select the most appropriate model for the company.

Content

What are the most important features in the international business environment? What are companies' opportunities and prerequisites related to international operations? What are the strategies of international operations? How to select the most appropriate operation model? What are Russian ways and corporate culture in your field of business?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

13.03.2023 - 28.05.2023

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mervi Koskelainen
Responsible person

Mervi Koskelainen

Student groups
  • LTKV22KM1
    Business, part-time studies
  • LTKV22KM5
    Business, part-time studies
  • LTKV22KM2
    Business, part-time studies
  • LTKV22KM3
    Business, part-time studies

Objective

You are able to analyze the international business environment. You can identify global business opportunities and prerequisites and analyze market areas. You are familiar with the strategies of international operations. You are able to compare different operation models and select the most appropriate model for the company.

Content

What are the most important features in the international business environment? What are companies' opportunities and prerequisites related to international operations? What are the strategies of international operations? How to select the most appropriate operation model? What are Russian ways and corporate culture in your field of business?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

13.03.2023 - 28.05.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mervi Koskelainen
Responsible person

Mervi Koskelainen

Student groups
  • LTKV22KM1
    Business, part-time studies
  • LTKV22KM5
    Business, part-time studies
  • LTKV22KM2
    Business, part-time studies
  • LTKV22KM3
    Business, part-time studies

Objective

You are able to analyze the international business environment. You can identify global business opportunities and prerequisites and analyze market areas. You are familiar with the strategies of international operations. You are able to compare different operation models and select the most appropriate model for the company.

Content

What are the most important features in the international business environment? What are companies' opportunities and prerequisites related to international operations? What are the strategies of international operations? How to select the most appropriate operation model? What are Russian ways and corporate culture in your field of business?

Evaluation scale

1-5

Enrolment

06.04.2022 - 09.09.2022

Timing

03.10.2022 - 12.12.2022

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • English
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sara Czabai-Leppänen
Responsible person

Sara Czabai-Leppänen

Student groups
  • LTKV21KM5
    Business, part-time studies

Objective

You can explain the theoretical principles and practical steps of a sales negotiation process, including purchasing behavior.
You can recognize the impact and role of culture on negotiations.
You can select strategies and tactics for cross cultural negotiation situations.
You can demonstrate negotiating skills in face-to-face/video negotiation situations.

Content

How to conduct sales negotiations in international settings?
How to utilize sales psychology for smarter negotiations?
What is the impact of culture on international sales negotiations?
Which are the typical negotiating mistakes?

Materials

Provided in Learn

Teaching methods

Scheduled track:
Active participation in the contact sessions, assignments and exam.

Independent track:
Not offered.

Blended track:
No blended track offered.

Employer connections

Real-life based case studies, negotiation-simulation exercises

Content scheduling

Course content:

A framework for international business negotiations
Distributive and integrative negotiation approach
Key terms, the negotiation process
You as a negotiator
Tactics and ploys in negotiation
Negotiation techniques
Negotiating internationally
Ethics in international negotiations

Further information

Study strategy:

Lectures and discussions
Assignments
Negotiation simulation exercises
Case studies
Presentations
Learn exam

Evaluation scale

1-5

Assessment methods and criteria

The assessment is based on activity completion and online exam.

The assignments of the course have to be completed during the course. The assessment is based on the tasks and assignments related to the lessons, thus no re-sit is possible.

Assessment Scale:

Excellent (5), Good (3-4), Fair (1-2), Fail (0)
51-60 --> 1
61-70--> 2
71-80 --> 3
81-90 --> 4
91-100 --> 5

Qualifications

Professional English 5 ECTS credits or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

06.03.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • English
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sara Czabai-Leppänen
Responsible person

Sara Czabai-Leppänen

Student groups
  • LTKV21SP3
    Business, full-time studies

Objective

You can explain the theoretical principles and practical steps of a sales negotiation process, including purchasing behavior.
You can recognize the impact and role of culture on negotiations.
You can select strategies and tactics for cross cultural negotiation situations.
You can demonstrate negotiating skills in face-to-face/video negotiation situations.

Content

How to conduct sales negotiations in international settings?
How to utilize sales psychology for smarter negotiations?
What is the impact of culture on international sales negotiations?
Which are the typical negotiating mistakes?

Evaluation scale

1-5

Qualifications

Professional English 5 ECTS credits or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

19.09.2022 - 12.12.2022

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mervi Koskelainen
Responsible person

Mervi Koskelainen

Student groups
  • LTKV22KM
    Business management, full-time studies

Objective

You demonstrate your understanding of different parts of micro and macroeconomics. You are able to explain the role of economics in a company’s business operations. You are able to explain the influences of economic policy on different sectors of society.

Content

What does an economy consist of? What is the theory of enterprise from the economics viewpoint? How do economic policies affect the various sectors of society?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

19.09.2022 - 12.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 80

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mervi Koskelainen
Responsible person

Mervi Koskelainen

Student groups
  • LTKV22KM
    Business management, full-time studies

Objective

You demonstrate your understanding of different parts of micro and macroeconomics. You are able to explain the role of economics in a company’s business operations. You are able to explain the influences of economic policy on different sectors of society.

Content

What does an economy consist of? What is the theory of enterprise from the economics viewpoint? How do economic policies affect the various sectors of society?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 05.03.2023

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Anna-Liisa Immonen
Responsible person

Anna-Liisa Immonen

Student groups
  • LTMI22SM
    Business Management, part-time studies

Objective

You demonstrate your understanding of different parts of micro and macroeconomics. You are able to explain the role of economics in a company’s business operations. You are able to explain the influences of economic policy on different sectors of society.

Content

What does an economy consist of? What is the theory of enterprise from the economics viewpoint? How do economic policies affect the various sectors of society?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 26.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Anna-Liisa Immonen
Responsible person

Anna-Liisa Immonen

Student groups
  • LTMI22SVA
    Business Management, online studies

Objective

You demonstrate your understanding of different parts of micro and macroeconomics. You are able to explain the role of economics in a company’s business operations. You are able to explain the influences of economic policy on different sectors of society.

Content

What does an economy consist of? What is the theory of enterprise from the economics viewpoint? How do economic policies affect the various sectors of society?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 26.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Anna-Liisa Immonen
Responsible person

Anna-Liisa Immonen

Student groups
  • LTMI22SVB
    Business Management, online studies

Objective

You demonstrate your understanding of different parts of micro and macroeconomics. You are able to explain the role of economics in a company’s business operations. You are able to explain the influences of economic policy on different sectors of society.

Content

What does an economy consist of? What is the theory of enterprise from the economics viewpoint? How do economic policies affect the various sectors of society?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

06.02.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mervi Koskelainen
Responsible person

Mervi Koskelainen

Student groups
  • LTKV22SP1
    Business, full-time studies

Objective

You demonstrate your understanding of different parts of micro and macroeconomics. You are able to explain the role of economics in a company’s business operations. You are able to explain the influences of economic policy on different sectors of society.

Content

What does an economy consist of? What is the theory of enterprise from the economics viewpoint? How do economic policies affect the various sectors of society?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

06.02.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Viinamäki
Responsible person

Heli Viinamäki

Student groups
  • LTKV22SP2
    Business, full-time studies

Objective

You demonstrate your understanding of different parts of micro and macroeconomics. You are able to explain the role of economics in a company’s business operations. You are able to explain the influences of economic policy on different sectors of society.

Content

What does an economy consist of? What is the theory of enterprise from the economics viewpoint? How do economic policies affect the various sectors of society?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

12.09.2022 - 12.12.2022

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sampo Järvinen
Responsible person

Sampo Järvinen

Student groups
  • LTKV22KM
    Business management, full-time studies

Objective

You are able to explain to the seller and buyer how a binding sales contract is made and what their rights and obligations are in the sale of goods. You are able to recognize the need to protect intellectual property rights and plan marketing operations that will not infringe the rights of others. 

Content

How is a binding sales contract made and under what conditions can a contract be invalid? What are the rights and obligations of the seller and buyer in the sale of tangible goods? How do B-to-B sale and consumer sale differ? How can a business protect its rights? How should intellectual property rights be taken into account in marketing?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

12.09.2022 - 12.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 80

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sampo Järvinen
  • Juha Häkkinen
Responsible person

Sampo Järvinen

Student groups
  • LTKV22KM
    Business management, full-time studies

Objective

You are able to explain to the seller and buyer how a binding sales contract is made and what their rights and obligations are in the sale of goods. You are able to recognize the need to protect intellectual property rights and plan marketing operations that will not infringe the rights of others. 

Content

How is a binding sales contract made and under what conditions can a contract be invalid? What are the rights and obligations of the seller and buyer in the sale of tangible goods? How do B-to-B sale and consumer sale differ? How can a business protect its rights? How should intellectual property rights be taken into account in marketing?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

06.03.2023 - 07.05.2023

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Juha Häkkinen
Student groups
  • LTMI22SM
    Business Management, part-time studies

Objective

You are able to explain to the seller and buyer how a binding sales contract is made and what their rights and obligations are in the sale of goods. You are able to recognize the need to protect intellectual property rights and plan marketing operations that will not infringe the rights of others. 

Content

How is a binding sales contract made and under what conditions can a contract be invalid? What are the rights and obligations of the seller and buyer in the sale of tangible goods? How do B-to-B sale and consumer sale differ? How can a business protect its rights? How should intellectual property rights be taken into account in marketing?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sari Toijonen-Kunnari
Responsible person

Sari Toijonen-Kunnari

Student groups
  • LTMI22SVA
    Business Management, online studies

Objective

You are able to explain to the seller and buyer how a binding sales contract is made and what their rights and obligations are in the sale of goods. You are able to recognize the need to protect intellectual property rights and plan marketing operations that will not infringe the rights of others. 

Content

How is a binding sales contract made and under what conditions can a contract be invalid? What are the rights and obligations of the seller and buyer in the sale of tangible goods? How do B-to-B sale and consumer sale differ? How can a business protect its rights? How should intellectual property rights be taken into account in marketing?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sari Toijonen-Kunnari
Responsible person

Sari Toijonen-Kunnari

Student groups
  • LTMI22SVB
    Business Management, online studies

Objective

You are able to explain to the seller and buyer how a binding sales contract is made and what their rights and obligations are in the sale of goods. You are able to recognize the need to protect intellectual property rights and plan marketing operations that will not infringe the rights of others. 

Content

How is a binding sales contract made and under what conditions can a contract be invalid? What are the rights and obligations of the seller and buyer in the sale of tangible goods? How do B-to-B sale and consumer sale differ? How can a business protect its rights? How should intellectual property rights be taken into account in marketing?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

16.01.2023 - 09.04.2023

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Viinamäki
Responsible person

Heli Viinamäki

Student groups
  • LTKV20KM2
    Business, part-time studies
  • LTKV20SP2
    Business, full-time studies
  • LTKV21KM2
    Business, part-time studies
  • LTKV21SP2
    Business, full-time studies
  • VV2022-2023
    Optional studies 2022-2023

Objective

You will be able to record the difference in depreciation, provisions and income recognition of inventories and examine their impact on the company's result.
You can calculate and record different types of special VAT cases.
You are able to handle changes in the equity of a limited company in accounting.

Content

How is VAT applied, for example, in international trade, marginal taxation and construction services?
How do the income recognition principles, depreciation and depreciation of inventories and the provision for repurchase of fixed assets affect the company's result and how are they treated in accounting?
How are the events relating to the formation of a limited company, share capital and profit distribution recorded and how do they affect the adequacy of the company's equity?
What are the general guidelines and statements of KILA?

Evaluation scale

1-5

Qualifications

Accounting (5 ECTS credits) and Business taxation (5 ECTS credits), or equivalent knowledge. It's recommended to study course Analysis of corporate finance (5 ECTS credits) earlier or at the same time with this.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 05.03.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mailis Kervinen
  • Anna-Mari Kämppi
Responsible person

Anna-Mari Kämppi

Student groups
  • LTMI21SM
    Business Management, part-time studies
  • LTMI21SVA
    Business Management, online studies
  • LTMI21SVB
    Business Management, online studies

Objective

You show that you are familiar with the basics of an enterprise’s finances and value added taxation. 
You can draw up the financial statements of a small enterprise including value added taxation. 
You can take into account the relation between accounting and business taxation in annual reporting.

Content

What is the key terminology related to accounting, financial statements and value added taxation? 
How to identify and register business transactions in the accounting of a small enterprise? 
How to draw up an income statement and a balance sheet of a small enterprise? 
What is the role of value added taxation in accounting and financial statements? 
How does the accounting result differ from the taxable income?

Evaluation scale

1-5

Qualifications

Financial accounting

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 06.11.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Katriina Vesala
Responsible person

Katriina Vesala

Student groups
  • LTKV21SP2
    Business, full-time studies

Objective

You are able to record the daily transactions of a small business.
You are able to use accounting software to record transactions.
You are able to prepare the financial statements for a small company.

Content

How to comply with good accounting practice?
How to utilise the accounting software?
What kind of reports can be produced by accounting software?
How to prepare the financial statements for the year’s end?

Evaluation scale

1-5

Qualifications

Financial accounting (5 cr), or equivalent knowledge.

Enrolment

07.11.2022 - 18.11.2022

Timing

16.01.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Katriina Vesala
Responsible person

Katriina Vesala

Student groups
  • LTKV22KM2
    Business, part-time studies

Objective

You are able to record the daily transactions of a small business.
You are able to use accounting software to record transactions.
You are able to prepare the financial statements for a small company.

Content

How to comply with good accounting practice?
How to utilise the accounting software?
What kind of reports can be produced by accounting software?
How to prepare the financial statements for the year’s end?

Evaluation scale

1-5

Qualifications

Financial accounting (5 cr), or equivalent knowledge.

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 05.12.2022

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Jarmo Kulhelm
Responsible person

Jarmo Kulhelm

Student groups
  • LTKV21KM2
    Business, part-time studies

Objective

You are able to define the obligation to prepare the consolidated financial statements and the content of these reports.
You are able to consolidate internal transactions and holdings.
You are able to to prepare consolidated financial statements for a small group.
You are able to prepare and analyse the financial reports of listed companies in Finnish and in English.

Content

When is it obligatory to prepare consolidated financial statements?
How to prepare the consolidated income statement, balance sheet and appendices?
How to consolidate internal transactions and holdings?
How to prepare and analyse the financial reports of group companies in Finnish and in English?

Evaluation scale

1-5

Qualifications

Accounting studies, or equivalent knowledge.

Enrolment

07.11.2022 - 18.11.2022

Timing

23.01.2023 - 23.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Jarmo Kulhelm
Responsible person

Jarmo Kulhelm

Student groups
  • LTKV21SP2
    Business, full-time studies

Objective

You are able to define the obligation to prepare the consolidated financial statements and the content of these reports.
You are able to consolidate internal transactions and holdings.
You are able to to prepare consolidated financial statements for a small group.
You are able to prepare and analyse the financial reports of listed companies in Finnish and in English.

Content

When is it obligatory to prepare consolidated financial statements?
How to prepare the consolidated income statement, balance sheet and appendices?
How to consolidate internal transactions and holdings?
How to prepare and analyse the financial reports of group companies in Finnish and in English?

Evaluation scale

1-5

Qualifications

Accounting studies, or equivalent knowledge.

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 18.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sampo Järvinen
Responsible person

Sampo Järvinen

Student groups
  • LTKV21SP1
    Business, full-time studies

Objective

You are able to describe the municipal authorities and municipal structures of decision-making and governance process.

You are able to explain the principles of local self-government, as well as the tasks and responsibilities of organizing and municipal authorities.

As a resident of the municipality, you are able to participate in and influence decision making, as well as use legal protection.

You are able to explain the key differences between employment and tenure, as well as the principles for the selection of officials and municipal office-holders and their rights, duties and official responsibilities.

Content

What is the role of municipalities in the Finnish governance structure and how is the municipal decision-making organised?

What are the parameters of the municipal self-governance and how can municipalities use them in organizing tasks?

How can the residents of a municipality use their right to participate in and influence municipal administration?

What are the eligibility requirements for municipal officials and civil servants?

What are the rights and responsibilities of municipal officials and civil servants?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 28.11.2022

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Riitta Vento
Responsible person

Riitta Vento

Student groups
  • LTKV21KM2
    Business, part-time studies

Objective

You are able to calculate the costs of different business practices.
You are able to set a price based on costs for the product or service.
You are able to plan and evaluate the company’s upcoming investments.

Content

How to recognize the concept of different costs and their special features?
How to utilise different cost calculation methods and find the suitable accounting method for the company?
How to set a comprehensive price for the product or service?
How to utilise investment calculations in business planning?

Evaluation scale

1-5

Qualifications

Management accounting studies (5 ECTS credits), or equivalent knowledge.

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 02.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Riitta Vento
Responsible person

Riitta Vento

Student groups
  • LTKV21SP2
    Business, full-time studies

Objective

You are able to calculate the costs of different business practices.
You are able to set a price based on costs for the product or service.
You are able to plan and evaluate the company’s upcoming investments.

Content

How to recognize the concept of different costs and their special features?
How to utilise different cost calculation methods and find the suitable accounting method for the company?
How to set a comprehensive price for the product or service?
How to utilise investment calculations in business planning?

Evaluation scale

1-5

Qualifications

Management accounting studies (5 ECTS credits), or equivalent knowledge.

Enrolment

07.11.2022 - 18.11.2022

Timing

06.03.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Kristiina Kinnunen
Responsible person

Kristiina Kinnunen

Student groups
  • LTMI21SM
    Business Management, part-time studies
  • LTMI21SVA
    Business Management, online studies
  • LTMI21SVB
    Business Management, online studies

Objective

You show that you are familiar with the basics of cost accounting and budgeting.  
You can compute the costs for a good produced or service provided by applying different accounting methods. 
You can draw up the master budget of an enterprise.
You can apply budgeting in the decision making of an enterprise.

Content

How to categorize revenues and expenses of a small enterprise? 
How to apply different accounting methods when computing for a good produced or service provided?
What is the key terminology related to budgeting?
What does the budget system of an enterprise comprise of and how to draw up different types of budgets?
How to utilize budgeting when managing the business operations of an enterprise?

Evaluation scale

1-5

Qualifications

Financial accounting and Management accounting

Enrolment

03.04.2023 - 03.12.2023

Timing

03.04.2023 - 10.12.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 100

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marika Vartiainen
  • Mia Silvenius
Responsible person

Marika Vartiainen

Student groups
  • LTMI21SM
    Business Management, part-time studies
  • VV2022-2023
    Optional studies 2022-2023
  • LTMI21SVA
    Business Management, online studies
  • LTMI21SVB
    Business Management, online studies
  • VV2023-2024
    Optional studies 2023-2024

Objective

You are able to monitor and evaluate the development of customer relations from leadership point of view.
You can acquire and maintain customerships.
You are able to evaluate and utilize multichannel strategies in the development of customerships.
You are able to evaluate and develop your leadership skills in a state of change, taking customerships into consideration.

Content

How to monitor and evaluate the development of customer relations from leadership point of view?
How to acquire, develop and maintain customerships?
How to utilize multichannel strategies in the development of customerships?
How to evaluate and develop your leadership skills in a state of change, taking customerships into consideration?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

17.10.2022 - 14.12.2022

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marika Vartiainen
Responsible person

Marika Vartiainen

Student groups
  • LTMI21SM
    Business Management, part-time studies

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

RD proportion (cr)

2 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sari Toijonen-Kunnari
Responsible person

Sari Toijonen-Kunnari

Student groups
  • LTMI21SVA
    Business Management, online studies

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

RD proportion (cr)

2 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Sari Toijonen-Kunnari
Responsible person

Sari Toijonen-Kunnari

Student groups
  • LTMI21SVB
    Business Management, online studies

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 05.03.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Juntunen
  • Marja-Leena Koskinen
Responsible person

Marja-Leena Koskinen

Student groups
  • LTMI21SM
    Business Management, part-time studies
  • LTMI21SVA
    Business Management, online studies
  • LTMI21SVB
    Business Management, online studies

Objective

You can identify and describe knowledge needs related to a company’s markets and competitive environment
You are able to acquire and analyze relevant information related to a company’s markets and competitive environment
You are able to draw conclusions and apply knowledge in decision making

Content

What market players and factors affect a company’s markets and competitive environment?
What knowledge does a company need about its markets and competitive environment?
How can a company acquire and analyse information about its markets and competitive environment?
What factors affect company’s financial management?
How is information utilized in decision making?

Evaluation scale

1-5

Enrolment

06.04.2022 - 02.09.2022

Timing

15.09.2022 - 10.11.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • English
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mari Hämäläinen
Responsible person

Mari Hämäläinen

Student groups
  • LTKV21SP3
    Business, full-time studies

Objective

You are able to
- identify the key success factors of a brand and manage the marketing as a whole in an international competitive environment
-justify the choice of marketing strategy by utilising market analysis tools /methods and considering the overall objectives
-plan strategy-based marketing considering the brand identity, target audience and brand positioning
-choose appropriate methods to measure the brand marketing effectiveness

Content

How to manage the marketing activities of a company?
How to define a marketing strategy?
How to build a brand?

Materials

Study materials are given in the first contact session and can be found in Learn.

Teaching methods

You participate in contact lessons according to our timetables. This course includes contact teaching, group work and independent work.

Employer connections

This course includes assignments that can be applied in working life.

Exam schedules

This course doesn´t have an exam. Completing this course requires accepted assignments.

Student workload

The content of this course is 5 credits which equals approximately 135 hours of student´s work.

Content scheduling

Marketing management
Marketing strategy
Building a brand

Evaluation scale

1-5

Qualifications

Customer-oriented marketing 5 ECTS credits or equivalent knowledge
Customer insight and customer experience 5 ECTS credits or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

13.03.2023 - 28.05.2023

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • English
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mari Hämäläinen
Responsible person

Mari Hämäläinen

Student groups
  • LTKV22KM5
    Business, part-time studies

Objective

You are able to
- identify the key success factors of a brand and manage the marketing as a whole in an international competitive environment
-justify the choice of marketing strategy by utilising market analysis tools /methods and considering the overall objectives
-plan strategy-based marketing considering the brand identity, target audience and brand positioning
-choose appropriate methods to measure the brand marketing effectiveness

Content

How to manage the marketing activities of a company?
How to define a marketing strategy?
How to build a brand?

Materials

Study materials are given in the first contact session and can be found in Learn.

Teaching methods

You participate in contact lessons according to our timetables. This course includes contact teaching, group work and independent work.

Employer connections

This course includes assignments that can be applied in working life.

Exam schedules

This course doesn´t have an exam. Completing this course requires accepted assignments.

Student workload

The content of this course is 5 credits which equals approximately 135 hours of student´s work.

Content scheduling

Marketing management
Marketing strategy
Building a brand

Evaluation scale

1-5

Assessment methods and criteria

Students can
- use professional vocabulary and concepts proficiently.
- manage appropriate methods of information search.
- carry out interrelated tasks fluently.
- justify their actions in customer, user and target group situations.
- show skills in managing teamwork.

Qualifications

Customer-oriented marketing 5 ECTS credits or equivalent knowledge
Customer insight and customer experience 5 ECTS credits or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 30.10.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marja-Leena Koskinen
Responsible person

Marja-Leena Koskinen

Student groups
  • LTMI20SM
    Business Management, part-time studies

Objective

You are able to plan and use the means of digital marketing communications for different target groups taking into account the goals, content and assessment of communications.
You acquire the basic technical skills in computer graphics and layout.
You are able to take into consideration the ethical principles of marketing communications.

Content

What are integrated marketing communications and digital marketing communications?
How is digital media utilised in marketing communications?
How are multiple channels utilised in marketing communications?
How are digital marketing communications monitored and measured?
What are the ethical principles of marketing communications?

Evaluation scale

1-5

Qualifications

Customer oriented marketing 5 ECTS credits
Customer insight and customer experiences 5 ECTS credits

Enrolment

06.04.2022 - 22.04.2022

Timing

19.09.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marja-Leena Koskinen
Responsible person

Marja-Leena Koskinen

Student groups
  • LTMI20SVA
    Business Management, online studies
  • LTMI20SVB
    Business Management, online studies

Objective

You are able to plan and use the means of digital marketing communications for different target groups taking into account the goals, content and assessment of communications.
You acquire the basic technical skills in computer graphics and layout.
You are able to take into consideration the ethical principles of marketing communications.

Content

What are integrated marketing communications and digital marketing communications?
How is digital media utilised in marketing communications?
How are multiple channels utilised in marketing communications?
How are digital marketing communications monitored and measured?
What are the ethical principles of marketing communications?

Evaluation scale

1-5

Qualifications

Customer oriented marketing 5 ECTS credits
Customer insight and customer experiences 5 ECTS credits

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 30.10.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marika Vartiainen
  • Mia Silvenius
Responsible person

Mia Silvenius

Student groups
  • LTMI20SM
    Business Management, part-time studies

Objective

You can analyse, evaluate and develop customerships taking customer profitability into account.
You can work as a member of sales organization and promote the goal-oriented operations of a team .
You can plan and evaluate sales operations and monitor the profitability of selling.

Content

How does the operational and competitive environment affect the management of customerships?
What is Key Account Management, KAM, and how does it benefit the company and the client?
How are key accounts managed in practice?
How is value co-created in B2B sales process?
How are a company’s sales operations managed (planned, guided and monitored)?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Marika Vartiainen
  • Mia Silvenius
Responsible person

Mia Silvenius

Student groups
  • LTMI20SVA
    Business Management, online studies
  • LTMI20SVB
    Business Management, online studies

Objective

You can analyse, evaluate and develop customerships taking customer profitability into account.
You can work as a member of sales organization and promote the goal-oriented operations of a team .
You can plan and evaluate sales operations and monitor the profitability of selling.

Content

How does the operational and competitive environment affect the management of customerships?
What is Key Account Management, KAM, and how does it benefit the company and the client?
How are key accounts managed in practice?
How is value co-created in B2B sales process?
How are a company’s sales operations managed (planned, guided and monitored)?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 14.11.2022

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mia Silvenius
Responsible person

Mari Maunula

Student groups
  • LTKV21KM5
    Business, part-time studies

Objective

You can analyse, evaluate and develop customerships taking into account the profitability of customers
You can work as a member of sales organization and promote the goal-oriented operations of a team
You can plan and evaluate sales operations and monitor the profitability of selling

Content

How does the operational and competitive environment affect the management of customerships?
What is Key Account Management, KAM, and how does it benefit the company and the client?
How are key accounts managed in practice?
How is value co-created in the B2B sales process?
How are a company’s sales operations managed (planned, guided and monitored)?
How is sales profitability monitored and measured?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing 5 ECTS credits or equivalent knowledge
Customer insight and customer service 5 ECTS credits or equivalent knowledge

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 09.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Katariina Palmu
Responsible person

Katariina Palmu

Student groups
  • LTKV21SP3
    Business, full-time studies

Objective

You can analyse, evaluate and develop customerships taking into account the profitability of customers
You can work as a member of sales organization and promote the goal-oriented operations of a team
You can plan and evaluate sales operations and monitor the profitability of selling

Content

How does the operational and competitive environment affect the management of customerships?
What is Key Account Management, KAM, and how does it benefit the company and the client?
How are key accounts managed in practice?
How is value co-created in the B2B sales process?
How are a company’s sales operations managed (planned, guided and monitored)?
How is sales profitability monitored and measured?

Evaluation scale

1-5

Qualifications

Customer-oriented marketing 5 ECTS credits or equivalent knowledge
Customer insight and customer service 5 ECTS credits or equivalent knowledge

Enrolment

06.04.2022 - 22.04.2022

Timing

31.10.2022 - 18.12.2022

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • LYK6 Opettaja
Responsible person

Päivi Ollila

Student groups
  • LTKV20SP1
    Business, full-time studies

Objective

You are able to describe legal (court) proceedings and the role of those attending them.
You are able to explain what options there are for solving disputes.
You are able to describe the enforcement procedure.

Content

How are court proceedings conducted?
What alternatives are there for dispute resolution?
How is an appeal made?
How are court decisions enforced?
How are insolvency proceedings conducted?

Evaluation scale

1-5

Qualifications

Criminal and criminal process law, or equivalent knowledge.

Enrolment

22.08.2022 - 28.08.2022

Timing

22.08.2022 - 04.05.2025

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 85

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Maisa Räsänen
Responsible person

Maisa Räsänen

Student groups
  • LTKV22SP3
    Business, full-time studies
  • LTKV22SP2
    Business, full-time studies
  • LTKV22SP1
    Business, full-time studies

Objective

You act responsibly as a student and a member of the university community.
You are able to set learning objectives, plan your study and career path, follow your progress in studies and assess your learning.
You are able to improve your working life competencies.
You know how to act according to the ethical principles of your field.
You are able to promote your skills and competencies.

Content

What is Xamk like as a study community and learning environment?
How do you create a personal study and career plan?
How do you identify your skills and competences?
How do you improve your general competences?
What are your profession and line of work like?
What ethical principles are relevant to your field?
How do you promote your competences and strengthen your skills with respect to applying for jobs?
How do you enhance continuous learning?

Evaluation scale

Approved/Failed

Enrolment

06.04.2022 - 22.04.2022

Timing

01.08.2022 - 31.07.2025

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Degree programmes
  • Degree Programme in Business Management
Teachers
  • Liisa Laitinen
Responsible person

Liisa Laitinen

Student groups
  • LTMI22SM
    Business Management, part-time studies

Objective

You act responsibly as a student and a member of the university community.
You are able to set learning objectives, plan your study and career path, follow your progress in studies and assess your learning.
You are able to improve your working life competencies.
You know how to act according to the ethical principles of your field.
You are able to promote your skills and competencies.

Content

What is Xamk like as a study community and learning environment?
How do you create a personal study and career plan?
How do you identify your skills and competences?
How do you improve your general competences?
What are your profession and line of work like?
What ethical principles are relevant to your field?
How do you promote your competences and strengthen your skills with respect to applying for jobs?
How do you enhance continuous learning?

Evaluation scale

1-5

Enrolment

22.08.2022 - 28.08.2022

Timing

01.08.2022 - 31.07.2025

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 80

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Auvinen
Responsible person

Päivi Auvinen

Student groups
  • LTMI22SVA
    Business Management, online studies

Objective

You act responsibly as a student and a member of the university community.
You are able to set learning objectives, plan your study and career path, follow your progress in studies and assess your learning.
You are able to improve your working life competencies.
You know how to act according to the ethical principles of your field.
You are able to promote your skills and competencies.

Content

What is Xamk like as a study community and learning environment?
How do you create a personal study and career plan?
How do you identify your skills and competences?
How do you improve your general competences?
What are your profession and line of work like?
What ethical principles are relevant to your field?
How do you promote your competences and strengthen your skills with respect to applying for jobs?
How do you enhance continuous learning?

Evaluation scale

Approved/Failed

Enrolment

22.08.2022 - 28.08.2022

Timing

01.08.2022 - 31.07.2025

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 80

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Auvinen
Responsible person

Päivi Auvinen

Student groups
  • LTMI22SVB
    Business Management, online studies

Objective

You act responsibly as a student and a member of the university community.
You are able to set learning objectives, plan your study and career path, follow your progress in studies and assess your learning.
You are able to improve your working life competencies.
You know how to act according to the ethical principles of your field.
You are able to promote your skills and competencies.

Content

What is Xamk like as a study community and learning environment?
How do you create a personal study and career plan?
How do you identify your skills and competences?
How do you improve your general competences?
What are your profession and line of work like?
What ethical principles are relevant to your field?
How do you promote your competences and strengthen your skills with respect to applying for jobs?
How do you enhance continuous learning?

Evaluation scale

Approved/Failed

Enrolment

07.11.2022 - 18.11.2022

Timing

02.01.2023 - 31.12.2025

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 90

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Aarni Ahtola
Responsible person

Aarni Ahtola

Student groups
  • LTKV23KM
    Business management, full-time studies

Objective

You act responsibly as a student and a member of the university community.
You are able to set learning objectives, plan your study and career path, follow your progress in studies and assess your learning.
You are able to improve your working life competencies.
You know how to act according to the ethical principles of your field.
You are able to promote your skills and competencies.

Content

What is Xamk like as a study community and learning environment?
How do you create a personal study and career plan?
How do you identify your skills and competences?
How do you improve your general competences?
What are your profession and line of work like?
What ethical principles are relevant to your field?
How do you promote your competences and strengthen your skills with respect to applying for jobs?
How do you enhance continuous learning?

Evaluation scale

Approved/Failed

Enrolment

06.04.2022 - 22.04.2022

Timing

19.09.2022 - 20.11.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Anna-Mari Kämppi
Responsible person

Anna-Mari Kämppi

Student groups
  • LTMI20SM
    Business Management, part-time studies

Objective

You demonstrate your know-how in the basics of wage determination, taxation of earned income and taxation of earnings.
You can compute the wages of employees as well as the compensation for expenses by applying the laws and regulations in force.
You can act in accordance with the information security requirements related to payroll administration. 

Content

How does the legislation guide payroll administration?
What are the employer’s obligations towards an employee?
How are different wage items handled in payroll computation?
How does the right to holiday accrue?
What factors affect the taxability of earned income and earnings? 

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 11.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Anna-Mari Kämppi
Responsible person

Anna-Mari Kämppi

Student groups
  • LTMI20SVA
    Business Management, online studies
  • LTMI20SVB
    Business Management, online studies

Objective

You demonstrate your know-how in the basics of wage determination, taxation of earned income and taxation of earnings.
You can compute the wages of employees as well as the compensation for expenses by applying the laws and regulations in force.
You can act in accordance with the information security requirements related to payroll administration. 

Content

How does the legislation guide payroll administration?
What are the employer’s obligations towards an employee?
How are different wage items handled in payroll computation?
How does the right to holiday accrue?
What factors affect the taxability of earned income and earnings? 

Evaluation scale

1-5

Enrolment

22.08.2022 - 28.08.2022

Timing

01.09.2022 - 30.11.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Viinamäki
Responsible person

Heli Viinamäki

Student groups
  • VV2022-2023
    Optional studies 2022-2023

Objective

You demonstrate your know-how in the basics of wage determination, taxation of earned income and taxation of earnings.
You can compute the wages of employees as well as the compensation for expenses by applying the laws and regulations in force.
You can act in accordance with the information security requirements related to payroll administration. 

Content

How does the legislation guide payroll administration?
What are the employer’s obligations towards an employee?
How are different wage items handled in payroll computation?
How does the right to holiday accrue?
What factors affect the taxability of earned income and earnings? 

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

16.01.2023 - 02.04.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Viinamäki
Responsible person

Heli Viinamäki

Student groups
  • VV2022-2023
    Optional studies 2022-2023

Objective

You can carry out the activities of payroll computation.
You know how to use an example of payroll software.
You can describe the reportage of employer for the different interest groups.

Content

What is the role of payroll computation in the company?
How to work with a payroll software?
What kind of infomation should report to different interest groups?
How to collect reporting information and how to forward it to stakeholders?

Evaluation scale

1-5

Qualifications

Will be required the acceptable grade for the Financial accounting studies.

Enrolment

06.04.2022 - 22.04.2022

Timing

05.09.2022 - 05.12.2022

Credits

5 op

Virtual proportion (cr)

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Mari Hämäläinen
Responsible person

Johanna Harju

Student groups
  • LTKV21KM5
    Business, part-time studies

Objective

You can place service design in the field of the design.
You can use the most central concepts of service design.
You know the service design process and can utilise the most central tools of service design in order to develop business (sales and marketing).

Content

What is service design and how can design tools be utilized in business development?
How can organizations benefit from a culture of experimentation?
What are the most central methods of service design and how are they utilised in business?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

13.02.2023 - 30.04.2023

Credits

5 op

Virtual proportion (cr)

2 op

RD proportion (cr)

3 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Laura Hakanen
Responsible person

Laura Hakanen

Student groups
  • LTKV21SP3
    Business, full-time studies

Objective

You can place service design in the field of the design.
You can use the most central concepts of service design.
You know the service design process and can utilise the most central tools of service design in order to develop business (sales and marketing).

Content

What is service design and how can design tools be utilized in business development?
How can organizations benefit from a culture of experimentation?
What are the most central methods of service design and how are they utilised in business?

Evaluation scale

1-5

Enrolment

06.04.2022 - 22.04.2022

Timing

12.09.2022 - 04.12.2022

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 60

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Tiina Rissanen
Responsible person

Tiina Rissanen

Student groups
  • VV2021-2022
    Optional studies 2021-2022
  • LTMI20SVA
    Business Management, online studies
  • LTMI20SM
    Business Management, part-time studies
  • LTMI20SVB
    Business Management, online studies

Objective

You can develop current and new services in an interactive and user-driven way and take into account the possibilities of digitalization of services.
You can utilise the methods of service design and productisation.
You can choose and apply interactive development methods and models in practice.
You can work as a development team member.

Content

How is the service offering evaluated, renewed and developed in the digital operational and competitive environment?
How can customer experiences be considered as a basis of service development?
How are services developed in a user-driven and interactive way?
What are the basic concepts, goals and methods of service design?
How does the service design process advance?
What does the productisation of services mean?

Evaluation scale

1-5

Enrolment

09.01.2023 - 03.12.2023

Timing

09.01.2023 - 10.12.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 100

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Heli Juntunen
Responsible person

Heli Juntunen

Student groups
  • LTMI21SM
    Business Management, part-time studies
  • VV2022-2023
    Optional studies 2022-2023
  • LTMI21SVA
    Business Management, online studies
  • LTMI21SVB
    Business Management, online studies
  • VV2023-2024
    Optional studies 2023-2024

Objective

You can develop current and new services in an interactive and user-driven way and take into account the possibilities of digitalization of services.
You can utilise the methods of service design and productisation.
You can choose and apply interactive development methods and models in practice.
You can work as a development team member.

Content

How is the service offering evaluated, renewed and developed in the digital operational and competitive environment?
How can customer experiences be considered as a basis of service development?
How are services developed in a user-driven and interactive way?
What are the basic concepts, goals and methods of service design?
How does the service design process advance?
What does the productisation of services mean?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

09.01.2023 - 24.03.2023

Credits

5 op

Virtual proportion (cr)

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Päivi Ollila
Responsible person

Päivi Ollila

Student groups
  • LTKV21SP1
    Business, full-time studies

Objective

You are able to list and describe the rights and obligations of spouses.
You are able to describe the position of a child in family law.
You are able to explain the line of succession and draft a simple prenuptial agreement and division of inheritance document.
You are able to explain how inheritance is taxed.

Content

What rights and obligations do spouses have?
How is a child’s father, provision and sustenance determined?
How are assets divided when a cohabitation, marriage or registered partnership has ended?
What is the line of succession and how can you deviate from it?
How is inheritance tax determined?

Evaluation scale

1-5

Enrolment

07.11.2022 - 18.11.2022

Timing

06.03.2023 - 21.05.2023

Credits

5 op

Virtual proportion (cr)

5 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Degree Programme in Business Management
Teachers
  • Katriina Vesala
Responsible person

Katriina Vesala

Student groups
  • LTKV20KM2
    Business, part-time studies
  • LTKV20SP2
    Business, full-time studies
  • LTKV21KM2
    Business, part-time studies
  • LTKV21SP2
    Business, full-time studies
  • VV2022-2023
    Optional studies 2022-2023

Objective

You are able to use the company's various financial instruments.
You are able to compile a financial and cash flow statement for your company and calculate the financial ratios.
You can make use of various financing options offered by financial and investment companies and recognize the characteristics of various investment instruments.

Content

How do you use financial instruments to manage your company's finances and how do you deal with them in your accounting?
How do you compile a financial and cash flow statement for your company and calculate various financial and stock market indicators, and how do you use the key figures for business analysis?
How can a company make use of the bank's investment and financing options and what issues should be considered when applying for funding?
What are the financial instruments in the market?

Evaluation scale

1-5

Qualifications

Accounting (5 ECTS credits) or equivalent knowledge. Also Analysis of corporate finance (5 ECTS credits ) is required - earlier or at the same time OR equivalent knowledge.