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English communication skills in a multicultural work communityLaajuus (3 cr)

Course unit code: AV00EW50

General information


Credits
3 cr
Institution
Peppi

Objective

- You can define and identify elements of intercultural communication and culture and apply them in your work.
- You can compare and contrast cultures and communication styles.
- You can communicate successfully in a multicultural and diversified work community

Content

This course is not only about learning English, it also aims to develop your confidence and skills to bridge cultural gaps and succeed in professional interaction in a multicultural work community.
In addition to learning theory behind cultural intelligence, you will engage in interactive discussions, practical exercises, and real-life simulations encountered in multicultural work communities. You will develop strategies to express yourself clearly, listen actively, and interpret non-verbal cues effectively, enabling you to communicate successfully.

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