Sales Management (online course) (5cr)
Code: MJ00DH81-3001
General information
- Enrollment
- 20.08.2018 - 14.09.2018
- Registration for the implementation has ended.
- Timing
- 27.08.2018 - 21.12.2018
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Department of Robotics, Construction and Energy Engineering
- Campus
- Kotka Campus
- Mikkeli Campus
- Teaching languages
- Finnish
- Degree programmes
- Master's Degree Programme in Project and Sales Management
Unfortunately, no reservations were found for the realization Sales Management (online course) MJ00DH81-3001. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.
Objective
You will learn the practices of professional sales both from academic and practical perspectives. You will gain knowledge on sales processes and psychology, customer and sales persons profiles , e-sales, sales tools etc. The course will cover both B-to-C and B-to-B sales issues.
Content
What is sales psychology and how does it work online?
How to create and apply customer profiles?
How to engage customers and increase value added sales?
How to increase value added sales in practice?
Evaluation
Students can
a. use and analyze data critically and apply it in practice.
b. solve complicated sales and sales management challenges.
d. take responsibility of his or her own work and develop it independently.
f. work both as a sales team member and a team leader in a goal-oriented way.