Knowledge-based management (5 cr)
Code: SP00EN43-3001
General information
Enrollment
06.04.2023 - 21.04.2023
Timing
28.08.2023 - 13.10.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Department of Social Services and Health Care, Savonlinna
Campus
Savonlinna Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Master's Degree Programme in Sähköiset sosiaali- ja terveysalalla
Teachers
- Tiia Laukkanen
- Anna Makkonen
Teacher in charge
Päivi Lifflander
Groups
-
SPSA22SYDigital Services in Health Care and Social Services, master studies
Objective
You identify and understand the basic concepts of knowledge-based management and apply them in the evaluation and development of digital services.
You can identify the information pools of health care and social services and assess their role, significance and value in the iterative and real-time development and management of service processes.
You can use the processes and tools of knowledge-based management and technology in the development and management of services.
Content
What is data, information and what are the basic concepts of knowledge-based management?
How does digitalization affect knowledge-based management?
What type of information pools exist in health care and social services and how can the collected information be utilized iteratively (constant developing) and in real time in the development and management of services?
How can the processes, tools and technology of knowledge-based management be used in the development and management of services?
Evaluation scale
1-5