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Enterprise service management (5 cr)

Code: IT00EB95-3004

General information


Enrollment
07.04.2025 - 21.04.2025
Registration for the implementation has ended.
Timing
01.09.2025 - 19.12.2025
The implementation has not yet started.
Number of ECTS credits allocated
5 cr
Local portion
5 cr
Mode of delivery
Contact learning
Unit
Department of Information Technology
Campus
Mikkeli Campus
Teaching languages
English
Seats
20 - 40
Degree programmes
Degree Programme in Information Technology
Teachers
Matti Juutilainen
Teacher in charge
Matti Juutilainen
Groups
ITMI23SP
Information technology, full-time studies
Course
IT00EB95

Realization has 30 reservations. Total duration of reservations is 67 h 30 min.

Time Topic Location
Mon 01.09.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 02.09.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 08.09.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 09.09.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 15.09.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 16.09.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 22.09.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 23.09.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 29.09.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 30.09.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 06.10.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 07.10.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 13.10.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 14.10.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 27.10.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 28.10.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 03.11.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 04.11.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 10.11.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 11.11.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 17.11.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 18.11.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 24.11.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 25.11.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 01.12.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 02.12.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 08.12.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 09.12.2025 time 14:30 - 16:00
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Mon 15.12.2025 time 13:30 - 16:30
(3 h 0 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Tue 16.12.2025 time 14:15 - 15:45
(1 h 30 min)
Enterprise service management IT00EB95-3004
D207-D208 Byod-/teorialuokka (Cisco-labra syksy -25-)
Changes to reservations may be possible.

Objective

You understand the technical foundation of virtualization, clustering and cloud environments and can use them to improve server environment performance, scalability and reliability.
You can configure advanced tasks and services in server operating systems.

Content

How to fine-tune and optimize server operating systems?
How to automate tasks in server operating systems?
How to use scripting on server operating systems?
How to configure advanced services in networked server environments?
How to manage the virtualization and cloud environments of different vendors?

Evaluation

Students can
a. use professional vocabulary systematically.
b. look for information in the key information sources of the field.
c. identify interrelated tasks.
e. use the key models, methods, software and techniques of the professional field.

Course material

Provided in the course.

Study forms and methods

You will attend teaching and guidance sessions as specified in the weekly schedule.
Your study routine is determined by the scheduled group sessions and by the self-study assignments.

RDI and work-related cooperation

-

Timing of exams and assignments

As informed in the course.

Student workload

135 h, of which about 70 hours are worked in a classroom and labs. Homeworks, exam preparations and report writing takes the rest of the time.

Evaluation scale

1-5

Assessment methods and criteria

To be settled at the course kick off.

Qualifications

Data center environments

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