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Development of e-business and e-services (5cr)

Code: MR00CV67-3008

General information


Enrollment
08.04.2024 - 21.04.2024
Registration for the implementation has ended.
Timing
26.08.2024 - 27.09.2024
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
5 cr
Mode of delivery
Contact learning
Unit
Department of Tourism, Hospitality Management and Youth Work
Campus
Savonlinna Campus
Teaching languages
English
Seats
20 - 40
Degree programmes
Post-Graduate Diploma, Tourism and Service business
Groups
PGMI24S
Post-Graduate Diploma, Tourism and Service business
Course
MR00CV67

Unfortunately, no reservations were found for the realization Development of e-business and e-services MR00CV67-3008. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.

Objective

You are able to
- identify the key digital communication and distribution channels in the hospitality field and assess their significance and usability in organisations.
- identify new digital applications that support hospitality business.
- understand the role of e-business in developing service enterprises.
- empathise with customers in the change towards digital communication and e-business.
- identify e-business development needs in organisations.
- make use of the possibilities of e-business.

Content

What are the key digital communication and distribution channels of the hospitality field?
What new digital applications are there to support hospitality business?
What is the role of e-business in developing hospitality enterprises?
How does the development of digital communication channels affect the behavior and role of customers in hospitality business?
How do you identify e-business development needs in organisations?
How do you utilise the possibilities of e-business?

Evaluation

Students can
a) evaluate and make critical use of multidisciplinary data in their field of expertise by producing new points of view.
c) evaluate and develop e-business in organisations.
e) evaluate and justify the strategic significance of e-business in organisations and to use new strategic approaches as management tools.

Evaluation scale

1-5

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