Multi-cultural teamwork & communications (5cr)

Objective

You are able use key elements of interpersonal communication and culture in the global multicultural teams
You understand the different cultural dimensions and are able to analyze intercultural interaction and evaluate situations using intercultural communication skills
You are able to describe the key elements of top teams to develop team performance and evaluate teamwork and develop it

Content

How to use communication framework and communication styles effectively in multicultural teams?
How to use the knowledge of different cultural dimensions to lead and communicate effectively in multicultural team?
How to evaluate teamwork and develop it?

Evaluation

b. Solve complex multicultural team development problems
c. Evaluate and lead multicultural team
d. Develop teamwork systematically

Course material

You can find the study course material in the study course's Learn environment.

Recommended study books:
- Shuang Liu,2023 Introducing Intercultural Communication
- Sorrells K., 2021 Intercultural Communication
- Lindskog A., 2020 Introduction to Nordic Cultures

Study forms and methods

Teaching takes place off-line in the class.
The course begins with an orientation lecture common to everyone.
During the study period, theme lectures are organised, participation in which is compulsory.
The course consists of various tasks that you can complete independently or alternatively with a partner. There is no exam in the course.
The study period opens no later than the day the study period starts, and students are notified of this in a separate information letter.

RDI and work-related cooperation

The practical tasks of the course can be linked to your own work, workplace or projects.

Timing of exams and assignments

Different learning tasks are done in the course.
You can complete the tasks independently. You can also choose pair or group work as the way to complete one task. Assignments are presented on the Learn platform at the beginning of the study period. The course does not include an exam.
All assignments of the study course must be completed during the course.

International cooperation

The course is based on the international and intercultural teamwork and communication framework, related material and RDI examples

Student workload

The student's workload is 135 hours. However, the amount of work depends on your study skills and previous knowledge.

Course part description

The course is divided into the following implementations:
- Multi-cultural communication theory, concepts, and patterns
- Understanding multi-cultural and intercultural communication differences, challenges, and opportunities
- Communication issues related to globalization
- Managing cross-cultural conflict using communication strategies

In each implementation, you will find a theory part related to the topic and an assignment. Themes are clarified and deepened during the course's joint theme lectures and independently by familiarising yourself with the study material. The course also has expert visitors/recorded interviews.

Evaluation scale

1-5

Assessment methods and criteria

Rating 3-4:
- you know and can define multi-cultural communication theories
- you understand and evaluate challenges of intercultural communication process
- you can describe and choose suitable communication channels for multi-cultural teamwork
- you can plan and implement a development task related to multi-cultural teamwork