Logistics service design (5cr)
Code: LO00EB65-3007
General information
- Enrollment
- 07.04.2025 - 21.04.2025
- Registration for the implementation has ended.
- Timing
- 01.09.2025 - 21.12.2025
- Implementation is running.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 4 cr
- Virtual portion
- 1 cr
- Mode of delivery
- Blended learning
- Unit
- Department of Logistics and Marine Technology
- Campus
- Kotka Campus
- Teaching languages
- English
- Seats
- 20 - 40
- Degree programmes
- Degree Programme in Logistics
- Teachers
- Anna-Stiina Myllymäki
- Teacher in charge
- Anna-Stiina Myllymäki
- Groups
-
LOKT23SPLogistics, full-time studies
-
LOKT25SDDouble Degree in Logistics Engineering
- Course
- LO00EB65
Realization has 20 reservations. Total duration of reservations is 42 h 30 min.
| Time | Topic | Location |
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Thu 04.09.2025 time 09:00 - 12:45 (3 h 45 min) |
Logistics services design LO00EB65-3007 |
A4005
Tietokoneluokka, voimalaitossimu (40)
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Wed 10.09.2025 time 11:00 - 12:45 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
A5014
Yleisopetustila (45)
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Wed 17.09.2025 time 11:30 - 13:15 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
B2010
Debriefing-suurryhmä (63)
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Thu 18.09.2025 time 11:30 - 13:15 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
A4006
Yleisopetustila (60p)
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Wed 24.09.2025 time 11:30 - 13:15 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
B2022
Debriefing-suurryhmätila (53)
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Thu 25.09.2025 time 09:15 - 16:30 (7 h 15 min) |
Logistics services design LO00EB65-3007 |
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Mon 29.09.2025 time 10:00 - 11:45 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
A4007
Yleisopetustila (61)
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Fri 03.10.2025 time 10:00 - 11:45 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
A4006
Yleisopetustila (60p)
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Mon 06.10.2025 time 13:30 - 15:15 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
A4006
Yleisopetustila (60p)
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Thu 09.10.2025 time 08:15 - 10:00 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
B2010
Debriefing-suurryhmä (63)
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Thu 16.10.2025 time 10:30 - 12:15 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
B2022
Debriefing-suurryhmätila (53)
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Fri 17.10.2025 time 09:45 - 11:30 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
B2022
Debriefing-suurryhmätila (53)
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Mon 27.10.2025 time 13:45 - 15:30 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
B4014
Monitoimiopetustila (60)
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Thu 30.10.2025 time 11:30 - 13:15 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
A4005
Tietokoneluokka, voimalaitossimu (40)
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Thu 13.11.2025 time 11:30 - 13:15 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
A2019
Teoria / Tutoriaalitila (36)
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Wed 19.11.2025 time 11:30 - 13:15 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
A4006
Yleisopetustila (60p)
|
|
Thu 27.11.2025 time 11:30 - 13:15 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
B2022
Debriefing-suurryhmätila (53)
|
|
Wed 03.12.2025 time 12:00 - 13:45 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
A4006
Yleisopetustila (60p)
|
|
Wed 10.12.2025 time 11:00 - 12:45 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
A4007
Yleisopetustila (61)
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Thu 11.12.2025 time 11:00 - 12:45 (1 h 45 min) |
Logistics services design LO00EB65-3007 |
B4014
Monitoimiopetustila (60)
|
Objective
You understand the principles of customer oriented service design.
You understand the importance of differentiating customer- or need-based of services when developing and offering logistics services.
Content
What is logistics service design ?
What is the starting point of services design?
How are the services differentiated based on customers' needs?
Evaluation
Students are able to
- use professional vocabulary and concepts in an expert way in different situations.
- evaluate operations in customer, user and target group situations.
- choose appropriate models, methods, software and techniques according to the purpose and justify these choices
Course material
Study material will be informed later
Study forms and methods
Contact learning at Kotka campus. More detailed schedules will be released at course Learn-page when the course starts.
Lectures are not streamed nor recorded. The course is taught in English!
RDI and work-related cooperation
Yes. Excursions, details will be informed during the course.
Timing of exams and assignments
Will be informed when the course starts
International cooperation
N/A
Student workload
5 ects equals to 135 hours work
Evaluation scale
1-5
Assessment methods and criteria
Scale 1-5
Grade will be based on assignments and exams