Customer insight and customer service (5cr)
Code: LT00AA98-3013
General information
- Enrollment
- 16.12.2019 - 10.01.2020
- Registration for the implementation has ended.
- Timing
- 13.01.2020 - 26.04.2020
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- Mode of delivery
- Distance learning
- Campus
- Ecampus
- Teaching languages
- Finnish
- Seats
- 20 - 50
- Degree programmes
- Degree Programme in Business Management
- Teachers
- Marja-Leena Koskinen
- Opettaja LYM1
- Teacher in charge
- Marja-Leena Koskinen
- Groups
-
LTMI19SVABusiness Management, online studies
- Course
- LT00AA98
Unfortunately, no reservations were found for the realization Customer insight and customer service LT00AA98-3013. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.
Evaluation
You know how to
a.use professional vocabulary systematically
b.look for information in the key information sources of the field
d. work together with customers, users and target groups