Multidisciplinary client-oriented assessment and development of servicesLaajuus (5 cr)
Code: MO00FG93
Credits
5 op
Teaching language
- Finnish
Responsible person
- Anni Issakainen
Objective
You can develop and evaluate client-oriented rehabilitation services, methods and effectiveness in multidisciplinary cooperation .
You can use foresight data and information in the development of services.
You can apply quality management methods and processes to the evaluation and development of client-oriented services.
You can reform and carry out customer-oriented services as a part of strategic management.
Content
What does client-orientation mean in the development of services and how do you collect and evaluate relevant data and information?
How do you use development and evaluation methods in social and health services?
How do you reform and carry out customer-oriented services as a part of strategic management?
How do you use foresight data and information in the development of services?