Service environmentsLaajuus (5 cr)
Code: PA00FK59
Credits
5 op
Objective
You can analyze physical service environments.
You can design functional physical service environments.
You can identify stakeholders relevant to the service environment and take them into account in the design.
Content
What is a good service environment?
How is a functional service environment implemented?
How can the service be tailored, moved and varied to alternative environments?