Service evaluation and productisation (5cr)
Code: PY00CX65-3003
General information
- Enrollment
- 16.12.2019 - 10.01.2020
- Registration for the implementation has ended.
- Timing
- 21.03.2020 - 31.05.2020
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Department of Culture
- Campus
- Kouvola Campus
- Teaching languages
- Finnish
- Degree programmes
- Degree Programme in Service Design
- Teachers
- Mari Hämäläinen
- Teacher in charge
- Mari Hämäläinen
- Groups
-
PAKV19SYService design, master studies
- Course
- PY00CX65
Unfortunately, no reservations were found for the realization Service evaluation and productisation PY00CX65-3003. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.
Objective
You can model different modelling methods utilising the service concept.
You can estimate the plan together with the interest groups utilising the different tools of co-design.
You can collect and analyse feedback from different interest groups and can develop the service further.
You can make the service a marketable product for the launching.
Content
How can the service concept be modelled?
How can the service concept be evaluated, estimated and developed further with different interest groups?
How is the service made into a marketable product?
Evaluation
Students can
a. use professional vocabulary and concepts proficiently.
b. manage appropriate methods of information search.
d. justify their actions in customer, user and target group situations.
e. apply the key models, methods, software and techniques of the professional field.
Evaluation scale
1-5