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Management of experience services (5 cr)

Code: MR00CV63-3005

General information


Enrolment

06.04.2022 - 22.04.2022

Timing

29.08.2022 - 18.12.2022

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages

  • Finnish

Degree programmes

  • Master's Degree Programme in Tourism and Service Business

Teachers

  • Marika Vartiainen
  • Maria Kangasniemi-Haapala

Responsible person

Maria Kangasniemi-Haapala

Student groups

  • MRMI21SY
    Tourism and Service Business, master studies
  • Elämyspalvelujen johtaminen MR00CV63-3005 / 01.09.2022 09:00 - 16:00
  • Elämyspalvelujen johtaminen MR00CV63-3005 / 14.10.2022 09:00 - 16:00
  • Elämyspalvelujen johtaminen MR00CV63-3005 / 02.12.2022 09:00 - 16:15

Objective

You are able to find, study, produce and critically evaluate information needed in the management of experience services.
You are able to describe the importance, goals and processes of managing experience service business.
You are able to assess and develop the experience production supporting a company's business idea.

Content

How do you find, study, produce and evaluate information needed in the management of experience services business?
How can you support organizations' business ideas by using experience service process tools and methods?
What is the meaning of management in experience service business?

Evaluation scale

1-5