Developing expertise in nursing reception workLaajuus (5 cr)

Objective

You can apply evidence-based knowledge and different instruction and teaching methods (individual and group guidance, social media, electronic health services) in the reception work with the follow-up calls of chronically ill patients and nursing emergency patients.
You are able to utilize electronic services, technology and social media as part of a patient’s total care.
You can carry out comprehensive nursing in the following tasks:
• follow-up calls with chronically ill patients and guidance.
• prevention, guidance and follow-up of national diseases and referral to examinations.
• assessment of clinical treatment and guidance of non-serious infectious patients.
• assessment of clinical treatment, performing and referring to examinations, interpreting the results.
• doctor’s consultation.
You understand the meaning of information security and safety and are able to act accordingly.
You are able to assess a patient’s individual care needs, to plan, carry out and assess nursing, and to record the information according to the national unified registration model.
You are able to utilize distance care in assessing a patient’s condition and planning the treatment.

Content

How do you utilize evidence-based information, for example national and international treatment recommendations in the reception work with the follow-up calls of chronically ill patients and emergency patients?
How do you apply different customer-oriented guidance and teaching methods (individual and group guidance, social media, electronic health services) to reception work?
How do you utilize electronic services, technology and social media as part of a patient’s total care?
How do you carry out the prevention, guidance and follow-up of national diseases and referral to examinations?
How do you assess the need for care and guidance of patients with non-serious infectious diseases?
How do you assess an emergency patient’s need for care, perform and refer to examinations, and interpret the results?
How do you utilize the ABCDE protocol and NEWS criteria in recognizing a patient’s basic vital functions?
How do you consult a doctor utilizing a structured reporting method (ISBAR)?
How do you act according to the data privacy and information security?
How do you assess a patient’s condition and need for care remotely?

Accomplishment methods

Students can
• use professional vocabulary and concepts in an expert way in different situations.
• evaluate information sources critically.
• work as team members in working life expert duties and identify and describe the problems of the professional field.
• evaluate operations in customer, user and target group situations.
• choose appropriate models, methods, software and techniques according to the purpose and justify these choices.
• promote teams’ goal-oriented operation.
• apply critically the ethical principles of the professional field in different situations.