Storytelling and branding in hospitality businessLaajuus (5 cr)

Objective

You expand your understanding of storytelling.
You understand the meaning of storytelling as part brand creation.
You can draw up a brand vision and make use of it.
You are able to develop services through storytelling.

Content

What are the key concepts of stories and brands?
How can you improve the competitiveness of companies by storytelling?
How can you develop brands by storytelling?
The course involves a practical project with a case company or organization (3 ECTS credits).

Accomplishment methods

Students can
use professional vocabulary and concepts in an expert way in different situations.
evaluate information sources critically.
work as team members in working life expert duties and identify and describe the problems of the professional field.
evaluate operations in customer, user and target group situations.
choose appropriate models, methods, software and techniques according to the purpose and justify these choices.
apply critically the ethical principles of the professional field in different situations.