Multi-cultural Teamwork & CommunicationsLaajuus (5 op)

Osaamistavoitteet

After completing this course the student is able to understand the importance of intercultural communication in today´s global world define and identify elements of interpersonal communication and culture in the global multicultural teams compare and contrast cultureal values, beliefs and different communication styles recognize negative perception: prejudice, negative stereotyping and ethnocentrism analyze intercultural interaction and evaluate situations using intercultural communication skills describe intercultural communication (culture, communication, stereotypes) recognize intercultural encounters (culture shock, re-entry shock, acculturation, working in a multicultural working environment) describe different cultural dimensions (power distance, uncertainty avoidance, individualism - collectivism, career success and quality of life, concept of time) understand meaning of verbal and non-verbal communication in an intercultural context

Sisältö

basic concepts of culture and multicultural teamwork communication framework and communication styles insight into the reseach of cultural patterns skills necessary in creating effective intercultural communication in multicultural teams practical tools to develop cross-cultural competence