Innovative logistics servicesLaajuus (5 cr)

Objective

You know the special features and challenges of logistics services and their development and launcing.
You know the principles of productization and service modification of logistics services.
You recognize possibilities of innovative logistics services in the developing field of logistics.

Content

What are the special features and challenges in developing B2B and B2C logistics services?
How are logistics services productized and what is the role of service modification in logistics services?
How can new technology be applied in logistics services?

Qualifications

Presume the knowledge of logistics process and logistics activities and some understanding of logistics field.

Materials

Analysing and developing logistics process

Evaluation

Student can
- work as team members in working life expert duties and identify and describe the problems of the professional field.
- evaluate operations in customer, user and target group situations.
- choose appropriate models, methods, software and techniques according to the purpose and justify these choices.