Innovative logistics servicesLaajuus (5 cr)
Code: LO00DH78
Credits
5 op
Objective
You know the special features and challenges of logistics services and their development and launcing.
You know the principles of productization and service modification of logistics services.
You recognize possibilities of innovative logistics services in the developing field of logistics.
Content
What are the special features and challenges in developing B2B and B2C logistics services?
How are logistics services productized and what is the role of service modification in logistics services?
How can new technology be applied in logistics services?
Qualifications
Presume the knowledge of logistics process and logistics activities and some understanding of logistics field.
Materials
Analysing and developing logistics process