Service Provision and ManagementLaajuus (5 cr)

Objective

You can structure the service provision as a strategic activity of organizations You can perceive the importance of service management from the view of service provision You can define the significance of municipal and NGO service provision You can perceive the attributes of service provision and management in NGO and youth work You can recognize the importance of project work in the service production

Content

How is multi-professional youth service provision constructed? What kind of management systems are included in service activities and how they work in youth work? What kind of control systems are determining service provision in public and third sector NGO and youth work? How does the project support service provision?

Qualifications

No prerequisites.

Assessment criteria, good (3)

a. You can use concepts of youth service provision and management in the field of NGO and youth work b. You can search information of on youth service systems and their management c. You can perceive the service provision and the management problems at work life, and to consider ways of overcoming them g. You can use the knowledge of service management on socially responsible way in developmental discourse