Hospitality business environment analysisLaajuus (5 cr)

Objective

You can analyses of the operational environment have as their objective detailed observations of the world outside the organisation. You are familiar with the central sources of market information You can use essential operational environment analysis methods and know their benefit and limitations You can evaluate critically information of hospitality field and use information in various decision-making situations

Content

Which are the main sources of market information and information of service business environment? How to collect the good quality data from operational environment? How to analyse the data of operational environment? How to use information in development owork and decision making?

Qualifications

No prerequisites