Study Guide

Objective

You are able to define the concepts of data and knowledge management.
You are able to classify intellectual capital and explain the connection between intellectual capital and a company’s performance.
You know the effects of digitalization on the company’s operating environment and take it into consideration in knowledge management.
You know how a company's business operation can be revitalised.
You know the concept of business intelligence and are able to apply it in daily business operations.

Content

What is data and knowledge management?
How can intellectual capital be classified and how it affects a company’s performance?
What is digitalization and what challenges does it create to knowledge management?
How can a company revitalise its operation?
What is business intelligence and how can it be applied in daily business operations?