Conference and event servicesLaajuus (5 cr)

Objective

You can use professional terminology related to various conference and event services. You can perceive the key principles of how to organize meetings and you can draw up plans and budgets for meeting services. You are able to search for necessary information and partners as well as utilise networks. You can use the information and audio-visual technology needed in meetings and event services. You can work as a team member in service teams.

Content

What are the main professional concepts in conference and event services? What are the key principles of organizing different kinds of meetings? How do you draw up a customer-oriented and experiential service plan and budget for a meeting? Where can you find necessary knowledge, partners and networks? How do you operate with the audio-visual technology used in conferences and event services? How to you work as a member of a team in conference services?

Qualifications

No prerequisites

Assessment criteria, good (3)

a) use professional terminology systematically. b) look for information in the key information sources of the field. c) identify interrelated tasks. d) cooperate with customers, users and target groups. e) use the key models, methods, software and techniques of the professional field. f) work as a goal-oriented team member.