Developing hospitality servicesLaajuus (5 cr)

Objective

You are able to develop hospitality services economically and profitably. You are able to develop know-how, quality and welfare of your team. You can operate according to strategies and goals.

Content

What are the key principles and methods of developing hospitality services ? Where can you find the necessary knowledge for developing? How do you work as a developer and manager of a team?

Assessment criteria, good (3)

Students can: c) identify needs and strategies d )develop productivity, welfare and know-how in your team  e )use the key models and methods of the professional field. f) work as a goal-oriented manager and developer.