Management in Service IndustriesLaajuus (5 cr)

Objective

Students show familiaritywith organization and management in work communities.  Students are capable to define the responsibilities, tasks and roles of manager. Students are capable to describe different theories and styles of managery. Students are capable to describe main challenges in managerial work and evaluate their own managerial abilities.

Content

Which are the different managerial styles and organizational models? How do managerial tasks comprise? Which are main challenges in managerial work in Tourism and Hospitality Management? Which are your own strengths and needs of development in managerial work?  

Qualifications

No prerequisites

Assessment criteria, good (3)

a.students are capable to use professional vocabulary and concepts proficiently b. students are capable to justify their information sources in a critical way c. students are capable to identify interrelated tasks of the field. d. students are capable to work together with customers, users and target groups. g.students are capable to justify their actions according to the ethical principles of the professional field.