Quality Requirements of Digital ServicesLaajuus (5 cr)
Course unit code: L84B018
General information
- Credits
- 5 cr
- Institution
- Peppi
Objective
- You recognize a variety of electronic service applications and opportunities to organizations. - You will be able to design and produce electronic services - You will be able to assess the quality of electronic services, and to identify the electronic service quality standards. - You can apply usability and user-centered design principles to electronic services.
Content
- How to implement electronic service requirements definition and data content modeling, as well as functional analysis? - What things determine the quality of e-service? - How to take into account the needs of the end user of electronic services in the design and production? - How the production of electric service will be managed, how it is tested, maintained, and monitored?
Qualifications
No previous knowledge needed
Assessment criteria, good (3)
a. you know how to assess the information related to elelctronic services d. you know how to produce and develop electronic services independently e you know how to evaluate strategic approaches and justify the use of electronic services