Sales psychologyLaajuus (5 cr)
Code: MJ00ED29
Credits
5 op
Teaching language
- Finnish
Responsible person
- Matti Koivisto
Objective
You learn the practices of professional sales both from academic and practical perspectives.
You gain knowledge on sales processes and psychology, customer and sales persons profiles , esales, sales tools etc. The course covers both B-to-C and B-to-B sales issues.
Content
What is sales psychology and how does it work online?
How to create and apply customer profiles?
How to engage customers and increase value added sales?
How to increase value added sales in practice?
Enrollment
08.04.2024 - 21.04.2024
Timing
26.08.2024 - 20.12.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Kotka Campus
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Master's Degree Programme in Project and Sales Management
Teachers
- Jukka-Pekka Skön
Teacher in charge
Jukka-Pekka Skön
Groups
-
MJMI24SVYProject and sales management, master studies
Objective
You learn the practices of professional sales both from academic and practical perspectives.
You gain knowledge on sales processes and psychology, customer and sales persons profiles , esales, sales tools etc. The course covers both B-to-C and B-to-B sales issues.
Content
What is sales psychology and how does it work online?
How to create and apply customer profiles?
How to engage customers and increase value added sales?
How to increase value added sales in practice?
Evaluation scale
1-5
Enrollment
08.01.2024 - 28.01.2024
Timing
09.01.2024 - 30.04.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
1 - 115
Degree programmes
- Master's Degree Programme in Project and Sales Management
Teachers
- Jukka-Pekka Skön
Teacher in charge
Jukka-Pekka Skön
Groups
-
Master_eKampus
Objective
You learn the practices of professional sales both from academic and practical perspectives.
You gain knowledge on sales processes and psychology, customer and sales persons profiles , esales, sales tools etc. The course covers both B-to-C and B-to-B sales issues.
Content
What is sales psychology and how does it work online?
How to create and apply customer profiles?
How to engage customers and increase value added sales?
How to increase value added sales in practice?
Evaluation scale
1-5
Enrollment
14.08.2023 - 03.09.2023
Timing
26.09.2023 - 10.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
30 - 50
Degree programmes
- Master's Degree Programme in Project and Sales Management
Teachers
- Jukka-Pekka Skön
Groups
-
MJKT23SVYProject and sales management, master studies
Objective
You learn the practices of professional sales both from academic and practical perspectives.
You gain knowledge on sales processes and psychology, customer and sales persons profiles , esales, sales tools etc. The course covers both B-to-C and B-to-B sales issues.
Content
What is sales psychology and how does it work online?
How to create and apply customer profiles?
How to engage customers and increase value added sales?
How to increase value added sales in practice?
Evaluation scale
1-5
Enrollment
09.01.2023 - 23.01.2023
Timing
16.01.2023 - 01.05.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Ecampus
Teaching languages
- Finnish
Seats
1 - 115
Degree programmes
- Master's Degree Programme in Project and Sales Management
Teachers
- Jukka-Pekka Skön
Teacher in charge
Jukka-Pekka Skön
Groups
-
Master_eKampus
Objective
You learn the practices of professional sales both from academic and practical perspectives.
You gain knowledge on sales processes and psychology, customer and sales persons profiles , esales, sales tools etc. The course covers both B-to-C and B-to-B sales issues.
Content
What is sales psychology and how does it work online?
How to create and apply customer profiles?
How to engage customers and increase value added sales?
How to increase value added sales in practice?
Evaluation scale
1-5
Enrollment
15.08.2022 - 04.09.2022
Timing
27.09.2022 - 11.12.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Kotka Campus
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Master's Degree Programme in Project and Sales Management
Teachers
- Matti Koivisto
Teacher in charge
Matti Koivisto
Groups
-
MJKT22SVYProject and sales management, master studies
Objective
You learn the practices of professional sales both from academic and practical perspectives.
You gain knowledge on sales processes and psychology, customer and sales persons profiles , esales, sales tools etc. The course covers both B-to-C and B-to-B sales issues.
Content
What is sales psychology and how does it work online?
How to create and apply customer profiles?
How to engage customers and increase value added sales?
How to increase value added sales in practice?
Evaluation scale
1-5