Management and Quality of Cleanness ServicesLaajuus (5 cr)

Objective

Students show familiaritywith the specialities in Facility Services Management and with comprehensive management of facility services in different organizations. Students show familiaritywith quality management systems in cleaning services. Students learn to use investigative and developing manner in developing cleaning services.

Content

What are the specialities in Cleaning Services?   How is quality of cleaning services controlled? How are the Cleaning Services managed in differend kind of organisatios?  

Qualifications

Food Hygiene and Cleaning, or similar knowledge 

Assessment criteria, good (3)

a. students master the use professional concepts in different situations c. students are capable to identify interrelated tasks of the field d. students are capable to work together with customers, users and target groups. e. students are capable to use the key models, methods, software and techniquesof the professional field