Service designLaajuus (5 cr)
Code: TK00BK58
Credits
5 op
Teaching language
- Finnish
Objective
You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.
Content
How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?
Qualifications
Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.
Materials
User interfaces
Software development environments
Software development business
Enrollment
04.11.2024 - 17.11.2024
Timing
13.01.2025 - 18.05.2025
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
2 op
Mode of delivery
Distance learning
Unit
Department of Information Technology
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Business Information Technology
Teachers
- Tomi Numento
Teacher in charge
Tomi Numento
Groups
-
TKMI23SVBusiness Information Technology , online studies
Objective
You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.
Content
How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?
Opiskelumateriaali
All materials are available in Learning platform.
Yksilölliset oppimisväylät
Online lessons, online exercices, independent work, team work in project assignment is recommended.
TKI ja työelämäyhteistyö
Course project assignment comes from the need of working life.
Tentit ja muut määräajat
All assignments must be returned before end date of course. Course can not be passed with just an exam.
Kansainvälinen yhteistyö
Optional, to be notified in the beginning of course.
Opiskelijan työmäärä
Online videos, online assignments, other educational material, online assignments and independent work total approx. 130 hours. However, the amount of work depends on your study skills and previous knowledge.
Toteutuksen osien kuvaus
Detailed description available in course platform. Theory and development process of service design.
Further information
Course is only for Business Information Technology students
Evaluation scale
1-5
Assessment methods and criteria
Approved return of the mandatory assignments to the learning platform. You must receive required minimum points for grade.
Qualifications
Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.
Enrollment
08.04.2024 - 21.04.2024
Timing
19.08.2024 - 22.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Unit
Department of Information Technology
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Business Information Technology
Teachers
- Tomi Numento
Teacher in charge
Tomi Numento
Groups
-
TKMI23KVBusiness Information Technology , online studies
Objective
You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.
Content
How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?
Opiskelumateriaali
All materials are available in Learning platform.
Yksilölliset oppimisväylät
Online lessons, online exercices, independent work.
TKI ja työelämäyhteistyö
To be notified in the beginning of course.
Tentit ja muut määräajat
All assignments must be returned before end date of course. Course can not be passed with just an exam.
Kansainvälinen yhteistyö
To be notified in the beginning of course.
Opiskelijan työmäärä
Online lessons, online assignments, other educational material and independent work total approx. 130 hours.
Toteutuksen osien kuvaus
To be notified in the beginning of course.
Further information
Course is primarily for Business Information Technology students
Evaluation scale
1-5
Assessment methods and criteria
Approved return of the assignments to the learning platform. You must receive required minimum points for grade.
Qualifications
Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.
Enrollment
06.11.2023 - 17.11.2023
Timing
08.01.2024 - 12.05.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Unit
Department of Information Technology
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Business Information Technology
Teachers
- Tomi Numento
Teacher in charge
Tomi Numento
Groups
-
TKMI22SVBusiness Information Technology , online studies
Objective
You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.
Content
How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?
Opiskelumateriaali
All materials are available in Learn.
Yksilölliset oppimisväylät
Online lessons, online exercices, independent work.
TKI ja työelämäyhteistyö
To be notified in the beginning of course.
Tentit ja muut määräajat
All assignments must be returned before end date of course. Course can not be passed with just an exam.
Kansainvälinen yhteistyö
To be notified in the beginning of course.
Opiskelijan työmäärä
Online lessons, online assignments, other educational material and independent work total approx. 130 hours.
Toteutuksen osien kuvaus
To be notified in the beginning of course.
Further information
Course is primarily for Business Information Technology students
Evaluation scale
1-5
Assessment methods and criteria
All assignments and self evaluation. You must receive required minimum points for grade.
Qualifications
Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.
Enrollment
06.04.2023 - 21.04.2023
Timing
14.08.2023 - 10.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
2 op
Mode of delivery
Distance learning
Unit
Department of Information Technology
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Business Information Technology
Teachers
- Tomi Numento
Teacher in charge
Tomi Numento
Groups
-
TKMI22KVBusiness Information Technology, online studies
Objective
You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.
Content
How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?
Opiskelumateriaali
Course learning material is available in Learn.
Yksilölliset oppimisväylät
Contact course teacher.
TKI ja työelämäyhteistyö
To be notified in the beginning of course.
Tentit ja muut määräajat
Course exercises must be returned before end of course date. Course cannot be passed with just an exam. Contact course teacher for further information.
Kansainvälinen yhteistyö
To be notified in the beginning of course.
Opiskelijan työmäärä
Independent online videos, demos, exercises, assignments, and other independent work total maximum 125 hours.
Toteutuksen osien kuvaus
Online course, no contact lessons. Online videos, demos, exercises, and independent work. Description of course structure, exercises and evaluation are available in Learn.
Further information
Course is primarily for Business Information Technology students.
Evaluation scale
1-5
Assessment methods and criteria
All assignments returned according to assignment with approved evaluation. You must receive required minimum points for grade.
Qualifications
Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.
Enrollment
07.11.2022 - 18.11.2022
Timing
09.01.2023 - 14.05.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
1 op
Mode of delivery
Distance learning
Unit
Department of Information Technology
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Business Information Technology
Teachers
- Tomi Numento
Teacher in charge
Marjo Puikkonen
Groups
-
TKMI21SVBusiness Information Technology, online studies
Objective
You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.
Content
How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?
Opiskelumateriaali
Course learning material is available in Learn.
Yksilölliset oppimisväylät
Contact course teacher.
TKI ja työelämäyhteistyö
To be notified in the beginning of course.
Tentit ja muut määräajat
Course exercises must be returned before end of course date. Course cannot be passed with just an exam. Contact course teacher for further information.
Kansainvälinen yhteistyö
To be notified in the beginning of course.
Opiskelijan työmäärä
Independent online videos, demos, exercises, assignments, and other independent work total approx. 125 hours.
Toteutuksen osien kuvaus
Description of course structure, exercises and evaluation are available in Learn. Online course, no contact lessons. Online videos, demos, exercises, and independent work.
Further information
Course is primarily for Business Information Technology students.
Evaluation scale
1-5
Assessment methods and criteria
All assignments returned according to assignment with approved evaluation. You must receive required minimum points for grade.
Qualifications
Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.
Enrollment
08.11.2021 - 21.11.2021
Timing
10.01.2022 - 27.02.2022
Number of ECTS credits allocated
5 op
RDI portion
3 op
Mode of delivery
Contact teaching
Unit
Department of Information Technology
Campus
Mikkeli Campus
Teaching languages
- Finnish
Seats
20 - 32
Degree programmes
- Degree Programme in Business Information Technology
Teachers
- Marjo Puikkonen
Teacher in charge
Marjo Puikkonen
Groups
-
TKMI20SPBusiness Information Technology, full-time studies
Objective
You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.
Content
How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?
Opiskelumateriaali
Opiskelumateriaalit löytyvät pääosin Learnista ja ne esitellään opintojakson alkaessa.
Yksilölliset oppimisväylät
Työviikkopohjainen oppimisväylä: Lähiopetusta ja itsenäisiä / ryhmissä tehtäviä oppimistehtäviä.
Työhön integroitu oppimisväylä: Osaamisen näyttö tai aikaisempien opintojen hyväksiluku mahdollista. Sovittavissa tapauskohtaisesti viimeistään opintojakson alkaessa.
TKI ja työelämäyhteistyö
Tarkennetaan opintojakson alussa.
Tentit ja muut määräajat
Opintojaksolla tehdään oppimistehtäviä, joissa palautuspäivämäärät jaksottuvat koko opintojakson ajalle.
Evaluation scale
1-5
Assessment methods and criteria
Opintojakso arvioidaan oppimistehtävien perusteella: oppimistehtävistä saa pisteitä, joiden perusteella muodostuu koko opintojakson arvosana.
Qualifications
Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.
Enrollment
08.11.2021 - 21.11.2021
Timing
10.01.2022 - 15.05.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
3 op
Mode of delivery
Distance learning
Unit
Department of Information Technology
Campus
Ecampus
Teaching languages
- Finnish
Seats
20 - 45
Degree programmes
- Degree Programme in Business Information Technology
Teachers
- Marjo Puikkonen
Teacher in charge
Marjo Puikkonen
Groups
-
TKMI20SVBusiness Information Technology , online studies
Objective
You know how to assess and plan digital services based on service design.
You know how to use and apply service design methods.
You know how to use service design based development processes in implementing of digital services.
Content
How to assess and renew digital services in digital working environments.
What is service design and how do service design processes proceed?
How to develop digital services using customer-oriented and interactive methods?
Opiskelumateriaali
Esitellään opintojaksoalustalla.
Yksilölliset oppimisväylät
Verkko-opiskelu toteutusajan puitteissa. Korvaavien korkeakouluopintojen hyväksiluku on mahdollista ja sovittavissa tapauskohtaisesti opintojakson alkaessa.
TKI ja työelämäyhteistyö
Tarkennetaan opintojakson alussa.
Tentit ja muut määräajat
Käydään tarkemmin läpi opintojakson alussa.
Evaluation scale
1-5
Assessment methods and criteria
Opintojakso arvioidaan oppimistehtävien perusteella: oppimistehtävistä saa pisteitä, joiden perusteella muodostuu koko opintojakson arvosana.
Qualifications
Attending the course requires completing the first year studies of Business Information Technology, 60 ECTS credits.