Crisis communicationLaajuus (5 cr)
Code: TU00EB41
Credits
5 op
Objective
You understand the central role of communication in managing a crisis situation. You learn the key principles of crisis communication and gain a comprehensive understanding of the prerequisites for success in crisis communication. You understand the ethical principles of communication and the importance of values for communication success. You learn how to prepare for crises from a communications perspective and understand the importance of prevention for the success of crisis communications. You will be able to develop a comprehensive crisis communication plan, taking into account internal and external communication channels. You also understand the specifics of social media in communication. You can implement and manage crisis communication.
Content
What is crisis communication?
What is required for successful crisis communication?
What are the elements / principles of successful crisis communication?
How do you prepare for crises from a crisis communications perspective?
How are internal and external communication channels taken into account when developing a crisis communication plan?
How is crisis communication managed?
What are the channels of crisis communication?
Enrollment
08.04.2024 - 21.04.2024
Timing
02.09.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Liiketalouden koulutusyksikkö
Campus
Savonlinna Campus
Teaching languages
- Finnish
Seats
20 - 60
Degree programmes
- Degree Programme in Turvallisuusala
Teachers
- Mirka Loponen
Teacher in charge
Mirka Loponen
Groups
-
TUSA22SPBusiness Management, safety and security, full-time studies
Objective
You understand the central role of communication in managing a crisis situation. You learn the key principles of crisis communication and gain a comprehensive understanding of the prerequisites for success in crisis communication. You understand the ethical principles of communication and the importance of values for communication success. You learn how to prepare for crises from a communications perspective and understand the importance of prevention for the success of crisis communications. You will be able to develop a comprehensive crisis communication plan, taking into account internal and external communication channels. You also understand the specifics of social media in communication. You can implement and manage crisis communication.
Content
What is crisis communication?
What is required for successful crisis communication?
What are the elements / principles of successful crisis communication?
How do you prepare for crises from a crisis communications perspective?
How are internal and external communication channels taken into account when developing a crisis communication plan?
How is crisis communication managed?
What are the channels of crisis communication?
Evaluation scale
1-5
Enrollment
06.04.2023 - 21.04.2023
Timing
21.09.2023 - 31.10.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Liiketalouden koulutusyksikkö
Campus
Savonlinna Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Turvallisuusala
Teachers
- Nina Hartikainen
Teacher in charge
Nina Hartikainen
Groups
-
TUSA21SPBusiness Management, safety and security, full-time studies
Objective
You understand the central role of communication in managing a crisis situation. You learn the key principles of crisis communication and gain a comprehensive understanding of the prerequisites for success in crisis communication. You understand the ethical principles of communication and the importance of values for communication success. You learn how to prepare for crises from a communications perspective and understand the importance of prevention for the success of crisis communications. You will be able to develop a comprehensive crisis communication plan, taking into account internal and external communication channels. You also understand the specifics of social media in communication. You can implement and manage crisis communication.
Content
What is crisis communication?
What is required for successful crisis communication?
What are the elements / principles of successful crisis communication?
How do you prepare for crises from a crisis communications perspective?
How are internal and external communication channels taken into account when developing a crisis communication plan?
How is crisis communication managed?
What are the channels of crisis communication?
Materials
Learn and material shown in Learn.
Teaching methods
Conversation with teacher.
Employer connections
-
Further information
Teaching in Teams.
Evaluation scale
1-5
Enrollment
06.04.2022 - 22.04.2022
Timing
29.08.2022 - 31.12.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Liiketalouden koulutusyksikkö
Campus
Savonlinna Campus
Teaching languages
- Finnish
Seats
0 - 50
Degree programmes
- Degree Programme in Turvallisuusala
Teachers
- Pia Jääskeläinen
- Nina Hartikainen
Teacher in charge
Nina Hartikainen
Groups
-
TUSA20SPBusiness Management, safety and security, full-time studies
Objective
You understand the central role of communication in managing a crisis situation. You learn the key principles of crisis communication and gain a comprehensive understanding of the prerequisites for success in crisis communication. You understand the ethical principles of communication and the importance of values for communication success. You learn how to prepare for crises from a communications perspective and understand the importance of prevention for the success of crisis communications. You will be able to develop a comprehensive crisis communication plan, taking into account internal and external communication channels. You also understand the specifics of social media in communication. You can implement and manage crisis communication.
Content
What is crisis communication?
What is required for successful crisis communication?
What are the elements / principles of successful crisis communication?
How do you prepare for crises from a crisis communications perspective?
How are internal and external communication channels taken into account when developing a crisis communication plan?
How is crisis communication managed?
What are the channels of crisis communication?
Evaluation scale
1-5