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Emergency Care Service Systems (5 cr)

Code: AV00EA13-3003

General information


Timing

01.01.2022 - 31.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Open UAS and Continuing Education

Campus

Kotka Campus

Teaching languages

  • Finnish

Degree programmes

  • Master's Degree Programme in Development and Management of Emergency Care

Teachers

  • Jarno Hämäläinen
  • Hannu Salonen

Teacher in charge

Hannu Salonen

Groups

  • AVERKT
  • AVKTENHOP22K

Objective

You will be able:
• to identify the principles of strategic thinking
• to understand the importance of anticipation in the strategy work of primary care services
• to co-ordinate customer-oriented processes and service chains in ecologically, economically, socially and culturally sustainable and effective manner

Content

What is strategic thinking?
Where can you retrieve foresight information for emergency care services strategy work?
What are the main clinical emergency care processes and their variations?
Which tools are used in techno-economic operation control?
How to model, assess and develop emergency care processes and service chains?

Evaluation scale

1-5