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Leadership skills and communication (5 cr)

Code: LT00DK23-3001

General information


Enrollment
16.12.2019 - 10.01.2020
Registration for the implementation has ended.
Timing
17.02.2020 - 27.04.2020
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
2 cr
Virtual portion
3 cr
Mode of delivery
Blended learning
Unit
Liiketalouden koulutusyksikkö, Kouvola (vanhennettu)
Campus
Kouvola Campus
Teaching languages
Finnish
Seats
20 - 50
Degree programmes
Degree Programme in Business Management
Teachers
Pia Kaari
Nina Hartikainen
Teacher in charge
Pia Kaari
Course
LT00DK23
No reservations found for realization LT00DK23-3001!

Objective

You can describe what is meant by managerial skills and managerial communication. You understand the basic elements and prerequisites of effective supervisory work. You understand the importance of self-leadership. You can lead change and learning processes of a team and are able to resolve conflicts constructively.
You can communicate professionally and effectively in different situations. You understand the importance of social media in managerial work.

Content

Different areas of supervisory work. Motivating and managing staff in accordance with organizational goals. Solving challenging situations using different methods. Manager's communication methods in different situations, face-to-face communication, manager and social media, and managerial communication in a digital environment.

Evaluation scale

1-5

Qualifications

Human resources management and labour law (5 cr) or equivalent knowledge.

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