Service design in software developmentLaajuus (5 cr)

Objective

You know how to assess digital services using service design methods.
You know how to use and apply the basic methods of service design in application design.
You know how to implement a simple digital service development planning process using service design methods.

Content

What is service design and how is service design used in the design process of software development?
How are digital services assessed using service design methods?
How are digital services designed using service design methods?

Evaluation

Students can
a. systematically use professional vocabulary of service design.
b. look for information in the key information sources.
c. identify interrelated tasks.
e. use the key models, methods, software and techniques of service design.