Knowledge-based managementLaajuus (5 cr)

Objective

You identify and understand the basic concepts of knowledge-based management and apply them in the analysis, assessment and development of digital services.

You can identify the information pools of healthcare and social services and assess their role, significance and value in the iterative and real-time analysis, development, and management of service processes.

You can use the processes and tools of knowledge-based management and technology in the analysis, development, and management of services.

Content

What is data, information and what are the basic concepts of knowledge-based management?

How does digitalisation affect knowledge-based management?

What type of information pools exist in healthcare and social services and how can the collected information be used iteratively (constant development) and in real time in the analysis, development, and management of services?

How can the processes, tools, and technology of knowledge-based management be used in the analysis, development, and management of services?

Evaluation

Students can

a. find, study, produce, and assess critically multidisciplinary data in their field of expertise.
b. solve demanding problems in research, development, and innovation activities.
c. assess and manage independent operations involving individuals and teams.
d. be responsible for operations and develop them independently.
e. assess different strategic approaches and justify their use in terms of management and development.
g. communicate proficiently and systematically in their spoken and written native language and in one foreign language.