Multidisciplinary client-oriented assessment and development of servicesLaajuus (5 cr)

Objective

You can develop and evaluate client-oriented rehabilitation services, methods and effectiveness in multidisciplinary cooperation .
You can use foresight data and information in the development of services.
You can apply quality management methods and processes to the evaluation and development of client-oriented services.
You can reform and carry out customer-oriented services as a part of strategic management.

Content

What does client-orientation mean in the development of services and how do you collect and evaluate relevant data and information?
How do you use development and evaluation methods in social and health services?
How do you reform and carry out customer-oriented services as a part of strategic management?
How do you use foresight data and information in the development of services?

Evaluation

Students can:
a. find, study, produce and evaluate critically multidisciplinary data.
b. be responsible for operations and develop them independently and systematically
e. assess different research oriented development approaches and justify their use in terms of management and development.
f. work independently in the expert duties of welfare and rehabilitation in their professional field.
g. communicate proficiently and systematically in their spoken and written native language.