Service environmentsLaajuus (5 cr)

Objective

You can design functional digital and physical service environments.
You can define the actors and experts of the service.
You can define and can carry out immaterial realization according to the demands.

Content

How to design a Service?
How can the service be tailored, moved and varied to alternative environments?

Evaluation

3c. hahmottaa tehtäväkokonaisuuksia
e. käyttää keskeisiä oman alan malleja, menetelmiä, ohjelmistoja ja tekniikoita