Design of public servicesLaajuus (5 cr)
Course unit code: MU00EG94
General information
- Credits
- 5 cr
- Teaching language
- Finnish
Objective
- you know how to apply the process of service design and key methods for the development of public services
- identify the specifics of the design and development of public services from the point of view of service design
- you know how to take advantage of co-development in the development of public services
Content
How can the development grip and process of service design be utilized in the formulation of public services?
What peculiarities are there in the design of public services?
How can co-development be used in the design of public services?