Dialogue and cooperation skillsLaajuus (5 cr)

Objective

You know the characteristics of dialogue.

You understand what dialogue is in interaction situations between clients and employees, and in groups.

You can analyze the basic elements of dialogue.

You can guide clients using working methods based on dialogue.

You understand your own impact in dialogue situations.

Content

What is dialogue?

How does dialogue differ from other interaction?

What are the characteristic of dialogue?

How does dialogue change interaction with clients and groups?

How can you use dialogue in guidance?

How to speak about difficult and concerning issues?

Qualifications

Ethical principles 5 ECTS credits

Materials

Gerontological social work 5 ECTS credits
Gerontological nursing and nursing skills 5 ECTS credits
Memory disorders and group counselling skills 5 ECTS credits
Mental heath, substance abuse and disability service work 5 ECTS credits

Evaluation

Assessment criteria level 3: entry-level know-how and skills
Students can
a. use professional vocabulary systematically.
b. look for information in the key information sources of the field.
d. work together with customers, users and target groups.
f. work as team members in a goal-oriented way.
g. justify their actions according to the ethical principles of the professional field.