Client-oriented assessment and development of healthcare and social servicesLaajuus (5 cr)

Objective

You are able to evaluate healthcare and social services and methods with a client-oriented and multidisciplinary approach.
You understand the importance of impact and effectiveness data in the development of healthcare and social services.
You are able to utilise foresight information in service development and knowledge-based management.
You are able to apply quality and process development methods in the evaluation and development of client-oriented services.
You are able to innovate and implement client-oriented service packages as part of strategic management.

Content

How do you evaluate healthcare and social services and methods in a client-oriented and multidisciplinary manner?
What is the significance of impact data in the development of healthcare and social services?
How do you apply evaluation and development approaches such as LEAN, PDCA, Bikva and service design in the development and evaluation of client-oriented services?
How do you innovate and implement client-oriented service packages as part of strategic management?
How do you utilise foresight data in service development and knowledge-based management?

Assessment criteria, good (3)

Students can

a. find, process, produce and evaluate extensive information on healthcare and social services.
b. solve exacting problems related to client-oriented services in research, development and/or innovation work.
d. be responsible for and develop client-oriented services independently.