Intercultural Communication at the WorkplaceLaajuus (1 cr)
Course unit code: C-02469-LL10093
General information
- Credits
- 1 cr
- Teaching language
- Finnish
- Institution
- Karelia University of Applied Sciences
Objective
After successfully completing the course - you are aware of the factors that may influence professional practice and leadership of multicultural work communities - you are capable of adapting and adjusting your professional behavior and actions in a culturally sensitive way - you have developing skills to communicate and lead multicultural teams or communities of practice - you are able to resolve disputes and disagreements at the workplace through intercultural conflict mediation
Content
The main content of the course relates to the following central themes in leading and managing culturally diverse teams and communities of practice: direct, low-context and indirect high-context communication, conceptions and management of time, hierarchy, status and positioning in organisations, individual responsibility, collectivism and teamwork, as well as feedback and conflict resolution.