Organisational BehaviorLaajuus (2 cr)

Objective

The student is familiar with the basic structures of an organization and its significance for the functioning of the organization. The student is familiar with different aspects of organizational behaviour and can apply them in the work community. After completing the course, students will be able to identify and evaluate their own and work community members' strengths and development targets. He / she is able to lead his / her own and work community activities and is able to take responsibility for learning the group and sharing the lessons learned.

Content

Individuals and groups in organization Emotion, emotional intelligence Stress, burnout The psychological capital of the organization

Qualifications

Customer service Tourism and experience services Food Service Production Training

Assessment criteria, satisfactory (1)

The student knows different aspects of organizational behavior and is able to act as a member of a multicultural work community. He / she identifies his own and the members of the work community's differences, strengths and areas for development.

Assessment criteria, good (3)

The student understands different aspects of organizational behavior and is able to act as a member of a multicultural work community while maintaining the well-being of the community. He / she recognizes his / her own and the work community members' differences, strengths and areas for development and is able to take them into account when working in the work community.

Assessment criteria, excellent (5)

The student understands different aspects of organizational behavior and is able to act as a member of a multicultural work community, promoting the well-being of the community. He / she recognizes his / her own and the work community members' differences, strengths and development targets and is able to take them into account in the management and development of the work community.

Materials

Dunderfelt, T. (2010). Tunnista temperamentit. Väriä elämään ja itsetuntemukseen. PS-kustannus. Lämsä, A-K., & Hautala, T. (2005). Organisaatiokäyttäytymisen perusteet. Edita. E-kirja. Rauhala, I., Leppänen, M., & Heikkilä, A. (2013). Pääasia –Organisaation psykologinen pääoma. Alma Talent.